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COVID-19 Onboarding: Isaac’s First Day

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4/23/2020

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What is your new role?   I’m joining the Vodafone UK Wholesale team as a Business Analyst!  Tell us a bit about your application journey…  I applied online for the role which involved completing a form on my qualifications, experiences, CV and covering letter. I then received an email informing me I had made it to interview and I had 2 interviews before being told that my application had been successful. Fortunately, at this stage, I was able to have face-to-face interviews!  What does your first day look like and how is this different from a normal office first day?  By this time, we’d gone into lockdown so I had my laptop and phone sent straight to my house before my first day. My line manager video called me at 9 am and talked me through the steps of the first-time login. On a typical first day, I’d expect to be meeting lots of new people around the office, instead I met them all digitally! Once I was all set up, I had introduction Skype calls with all the members of my team and my manager gave me an overview of the projects the team is currently working on and what was expectations of me.  What support has Vodafone offered? There has been a dedicated Onboarding team who have been able to answer my questions about the delivery of the laptop. There is also an IT support line for help if you have any issues with your first login to your laptop.  How are you staying connected to your new team?  Phone, Email, Skype, (SharePoint, Teams still waiting to be added to)  How are you feeling about a new role during this time?  I’m feeling excited about the challenge of a new role in a business area I haven’t worked in before. I am also excited to be working for Vodafone UK, as they have shown through these challenging times that they can adapt quickly and help millions of people who would have otherwise struggled to stay connected to their friends and families. Starting a new role remotely is going to be different, but I’m hoping with the help of so much technology it will be pretty seamless.  Is there any advice you’d like to share with anyone thinking of joining Vodafone UK…  Don’t be afraid to ask questions – all of the people that I have spoken to have been helpful and have put me at ease with all of my concerns.  We are continuing with our recruitment across the business and have implemented new processes that promote candidate and employee safety. As part of this, we have moved to virtual hiring until further notice.   For further information on COVID-19 on-boarding please head over to our homepage.

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Meet Isaac Hole, a Business Analyst who recently joined the Vodafone UK team during COVID-19.

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Vodafone Newbury Photography Club
Vodafone Newbury Photography Club

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8/17/2018

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I've worked at Vodafone in Newbury for over 3 years and I'd not been part of any of the clubs or social groups until I joined of the Vodafone Newbury Photography Club around a year ago. The club was just starting up and in the past six months, I've also helped the club organise its own committee and formalise how we operate together.Through the club, our members have had the opportunity to photograph carol concerts for the local paper, take photos at the Corporate Games last year, provided professional headshots to colleagues on campus and even taken shots of robot cleaners being tested at HQ. Our overall aim though is to encourage everybody to learn and share their interests in Photography. For some of us, it's just a hobby with our camera phones and for others, it's a more committed pastime but there's no competitive element of who's got the biggest lens! I've been into photography for about ten years and though I'm by no means an expert, it's great to be able to share whatever experiences I've had with those that are just starting out on their journey and equally learn new things from people with very different views or interests.We all have day jobs and personal lives so we try to fit in taking photos together whenever we can so we meet up at lunchtimes or after work usually once a month, sometimes organising more ambitious day trips to photograph the night sky or attend sports events together. We try to encourage people to share their experiences or passions by talking to the group because that's the best way to keep learning and nobody thinks they know everything already. We share photos and stories on the Vodafone internal social media platform and I've met some great people from other teams I didn't know existed in Vodafone but it's funny how once you know people on such a big campus, you start bumping into the same people over and over.See some of the amazing photos the Newbury Photography Club have taken: Newbury HQ photo, by Matt Bowles Castle photo, by Ed Balch  Group photo with CEO, by Ed Balch Dog photo; by Craig Hyde Firework photo; by Jonathan Helps

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I'd not been part of any of the clubs or social groups until I joined of the Vodafone Newbury Photography Club

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Meet Tamara: A career described in one word - amazing.
Meet Tamara: A career described in one word - amazing.

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8/6/2018

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Having grown up on dairy farm in rural Australia, I really love working for a company that empowers the lives of so many using technology and mobile connection. by Tamara Davies Having grown up on dairy farm in rural Australia, I really love working for a company that empowers the lives of so many using technology and mobile connection. This is such a great equalizer for those living in rural areas and outside the cities, which I very much relate to having been a late starter to technology due to living in a remote area. I started my career straight from school when I joined PricewaterhouseCoopers in Sydney. I did a cadetship programme where I did university part time in the evenings and had a full-time job, so I was learning throughout my degree. I went on to qualify as a Chartered Accountant and really got a good grounding in finance and audit.  But I quickly packed the calculator away and felt the urge to get involved in volunteering and I applied to the Australian Youth Ambassadors for Development programme. This involved me living and working in the Philippines for a year on a poverty reduction programme, where I helped improve the roll out of small community businesses in rural areas. I have been able to continue to be involved in volunteering and giving back to the community in my time at Vodafone. The Vodafone Foundation is one of the main reasons I’m so proud to work at Vodafone and it’s something all employees can get actively involved in. Since joining I have cycled from Land’s End to John o’ Groats, as well as completed an ultra marathon to raise money for the Vodafone Foundation!  I came to London in 2004 with the goal to do as much travelling as possible. I re-joined PricewaterhouseCoopers and had some amazing opportunities to travel far and wide, including a business trip to Turkey in 2010 where I worked on a Vodafone assignment. This was my first interaction with Vodafone, but I knew then it was a company I really wanted to know more about. I enjoyed the people I met in the company and the way they worked. So when an opportunity came up to join the legal team, I was eager to come on board! My career at Vodafone has been amazing. My role has grown and expanded so much since I first joined, offering me so many new challenges and opportunities. I now lead the global compliance team which includes managing the Code of Conduct, the ‘Doing What’s Right’ engagement programme for employees, the anti-bribery, sanctions and trade controls programmes, and also the Corporate Secretariat, which is responsible for Vodafone’s listing on the London Stock Exchange and the Nasdaq in the US.

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savannah swan

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Why Tamara loves Vodafone: Empowering the lives of people using technology and mobile connection
Why Tamara loves Vodafone: Empowering the lives of people using technology and mobile connection

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6/26/2018

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I really love working for a company that empowers the lives of so many using technology and mobile connection.  by Tamara Davies Having grown up on dairy farm in rural Australia, I really love working for a company that empowers the lives of so many using technology and mobile connection. This is such a great equalizer for those living in rural areas and outside the cities, which I very much relate to having been a late starter to technology due to living in a remote area. I started my career straight from school when I joined PricewaterhouseCoopers in eSydney. I did a cadetship programme where I did university part time in the evenings and had a full-time job, so I was learning throughout my degree. I went on to qualify as a Chartered Accountant and really got a good grounding in finance and audit. But I quickly packed the calculator away and felt the urge to get involved in volunteering and I applied to the Australian Youth Ambassadors for Development programme. This involved me living and working in the Philippines for a year on a poverty reduction programme, where I helped improve the roll out of small community businesses in rural areas. I have been able to continue to be involved in volunteering and giving back to the community in my time at Vodafone. The Vodafone Foundation is one of the main reasons I’m so proud to work at Vodafone and it’s something all employees can get actively involved in. Since joining I have cycled from Land’s End to John o’ Groats, as well as completed an ultra marathon to raise money for the Vodafone Foundation!  I came to London in 2014 with the goal to do as much travelling as possible. I re-joined PricewaterhouseCoopers and had some amazing opportunities to travel far and wide, including a business trip to Turkey in 2010 where I worked on a Vodafone assignment. This was my first interaction with Vodafone, but I knew then it was a company I really wanted to know more about. I enjoyed the people I met in the company and the way they worked. So when an opportunity came up to join the legal team, I was eager to come on board! My career at Vodafone has been amazing. My role has grown and expanded so much since I first joined, offering me so many new challenges and opportunities. I now lead the global compliance team which includes managing the Code of Conduct, the ‘Doing What’s Right’ engagement programme for employees, the anti-bribery, sanctions and trade controls programmes, and also the Corporate Secretariat, which is responsible for Vodafone’s listing on the London Stock Exchange and the Nasdaq in the US.

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savannah swan

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Meet Neil - Finance Business Partner

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5/31/2018

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My name is Neil Butler and I currently work as a Finance Business Partner in our Consumer Finance team, supporting various areas including terminals procurement, logistics and franchising. My first 3 and a half years after graduating from my history degree were spent as an auditor with KPMG – a great experience to see a variety of companies of different sizes, while also qualifying as an ACA with the ICAEW. Soon after qualifying I began looking to move into industry and Vodafone stood out for me from what I had heard about the working culture and the huge variety of roles that a company the size of Vodafone can offer.I joined Vodafone in financial operations mainly looking after statutory accounting – a nice jump which gave me exposure to life in a large telco while being able to apply the knowledge and experience that I had gained while working in practice. It was strange at first being the one being audited rather than doing the auditing, but it certainly helped to be able to approach my work with an auditor’s eye. Given the highly technical nature of the role it gave me great exposure to senior executives in the business and taught me how to present technical issues in a simple manner.After almost 2 years I moved into the Consumer Finance team to a commercial role supporting the Pay As You Go business – it was initially a sideways move but I knew it was an area I wanted to work in and gave me really good exposure to the business and allowed me to learn from more experienced finance business partners about how to support the business. I was promoted after 6 months into my current role – evidence of how Vodafone is a company is keen to develop their own people and ensure that they are continually being challenged to achieve their potential. My current role gives me a great amount of exposure to rapidly developing areas of the business (nothing in Vodafone stays still for too long!) and I’ve really enjoyed the relationship building element of my role – as other areas of the business often rely on my financial knowledge and understanding to guide their decision making. Roles like my current one are exactly why I made the move from practice four years ago – every day I go into work knowing that I can make an impact across the business and help to guide the decisions being made to deliver better results for our customers and shareholders.

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Hear from Neil and why he feels every day he goes into work knowing that he can make an impact across the business

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Nick Test Thompson

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Nick Test Thompson

Meet James - Product Marketing Manager

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5/31/2018

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My journey at Vodafone started in 2013 when I joined the company on the UK graduate scheme. I'd previously studied geography at Nottingham university and took a year out to travel & came back ready to kick off my career in telecoms!  I chose Vodafone over a few other schemes because I thoroughly enjoyed previous experiences in other telecoms roles & the fast paced nature of the industry. Vodafone's approach was also extremely appealing, offering a wide range of opportunities across the business  to develop my skill set. My first placement In Vodafone was a customer experience role. The reason I applied for this role was because I wanted to put the knowledge I gained in our front line placement to good use. I primarily worked with the consumer business to improve experiences for customers and it's great to still see how key the team are to the business four years later!  My aim from the start was to get a holistic view of the business and this was the key reason I then moved over to our enterprise business to undertake a go to market role. This role gave me a lot of exposure to different teams around EBU and an understanding of how the business works. As part of this, I had additional roles owning projects & directly updating the head of the department showing how much responsibility and accountability Vodafone gives you even as a graduate. After this placement, I moved over to our consumer business, undertaking product manager roles for pay monthly and pay as you go products. For me, this was the last piece of the puzzle as I had then covered three key areas of the business, customer operations, consumer and then enterprise. Roles such as product management make you feel extremely empowered as you're accountable for the customer experience, strategy and commercial performance of a product impacting a huge amount of customers & I honestly feel you wouldn't get this level of experience anywhere else a few years into your career. This show the level of trust management and the company put into you. Last year I made the choice to move into our customer services & innovation team- notably working as a proposition manager in the new consumer IOT proposition. I have always had a keen interest in IOT since joining Vodafone, particularly because it transforms the way people live their lives. The fact Vodafone is a market leader and has unique capability in IOT means that the opportunity is huge and this is illustrated through the exponential growth over the last few years. The opportunity to develop an IOT proposition strategy from scratch & execute this in the UK was extremely appealing. I thoroughly enjoy working in the team- no one day is the same and it's extremely fast paced! As a team, we have the ability to really differentiate Vodafone from the competition through propositions such as partnerships with Netflix, Spotify etc as well as innovative products such as IoT.  It's great time to be a part of the telecoms industry and the innovation team with a lot of movement in the industry. If you're open to change, willing to learn, ambitious, and flexible  then Vodafone is a great fit for you. There's lots of talented individuals, a great culture, with a great work-life balance and trust in you which makes you feel empowered to succeed in your role!

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Hear from James and his journey from Graduate to Product Marketing Manager

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Nick Test Thompson

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Nick Test Thompson

Meet Kev - Senior Marketing Manager

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5/31/2018

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It wasn’t my intention to work for a multinational telco, I was happy working for a successful, family owned reseller in the IP Telephony and Contact Centre environment, but when Vodafone bought Central Telecom in late 2008, I learnt very quickly that working for one the UK’s largest communication organisations was exactly where I should be.  I graduated from the University of Derby with a degree in Business Studies.  I was clear right from the get-go that I wanted to work in marketing and I was fortunate enough to secure a role at Central Telecom, a reasonably sized and successful privately owned business working as a Marketing Assistant.  Why Marketing?  It suited my skills -  combining creativity and innovation with insight and analytics. Why Central Telecom?  It was a fast growing, agile reseller organisation. It had aspirations to be the communication partner of choice for national private and public sector organisations providing fixed solutions (IPT, Calls and lines, contact centres) working alongside Avaya, Mitel and Nortel.  I wanted to gain as much experience as possible across the entirety of the marketing mix and I wanted to work for an organisation in the techsector, that was punching above its weight and winning. After 9 great years of moving through the organisation gaining demand generation, event, and online experience I became Head of Marketing for the company and it was soon after this that Vodafone bought Central Telecom.  For Vodafone UK this was one of the first initial steps towards convergence. For me…I had a choice, choose to stay in the Midlands and look for a local opportunity or take up the cultural challenge of going from working for a family business to one of the world’s largest mobile operators.  The decision was easy and I’ve not looked back.  Working for Vodafone continues to broaden my experience and has offers me unlimited opportunities.  I’ve worked as a UC Marketing Manager as we began our journey to convergence, in around 2009.  I’ve led our demand generation marketing activity for our mid-market teams and developed vertical market stories for Retail, Finance and Legal and just over 12 months ago I became the Senior Marketing Lead for the Partners and Alliances function of Enterprise – bringing my experience of working for an indirect partner, my convergence background, relationship with alliance organisations and my nearly 9 years of experience at Vodafone neatly into a role that I believe was made for me.  I love the fact that nothing at Vodafone stays the same for too long, that we work in a fast paced industry and that there are so many opportunities.  I’m loving the challenge of winning the hearts and minds of our partner community and the personal challenge of becoming a digital marketer.  At Vodafone we do make difference, what we do matters and I’m proud to play my part.

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Hear from Kevin and his journey into Vodafone

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Nick Test Thompson

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Meet Hussain - Trainee Solicitor
Meet Hussain - Trainee Solicitor

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5/31/2018

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My name is Hussain Abdul-Ameer and I’m currently a Trainee Solicitor. I started life at Vodafone a year and a half ago as a Contract Negotiator within the Enterprise Legal Team, focussing on drafting and negotiating contracts. Having come from a private practice background, I was a little nervous about taking the step to working in-house. However, I always knew it was something I wanted to do and I must say I have loved every minute at Vodafone. From the first day I felt that my input was valued and that I was really contributing to not just the legal team, but to the wider business. At Vodafone you are given a lot of responsibility early on which is challenging and rewarding at the same time. I always feel that the advice I provide is really valued by my colleagues and other stakeholders and that I am an integral part of the team. This is different from private practice, where it is just more my legal advice that was sought after and you’re not able to build that ongoing relationship with clients.  I am surrounded by many talented people and being a part of an award winning Legal Team means that I have been able to learn, develop and become a better lawyer along the way. The management team always encourage you to ask questions and to involve you in many projects. This is great, as I have been able to interact with many stakeholders across the business and learn more than just the legal implications. They always encourage me think about the wider business and to not be afraid of shouting out with any ideas I may have. Vodafone is very meritocratic. If you’re prepared to work hard and really push yourself, you will be rewarded. After a year or so within the Enterprise Legal Team, I had the opportunity to apply for the Training Contract. The whole application process was focussed on the input you make to the business, to how hard you have worked and how far you’re willing to push yourself to achieve excellent results. This was the message my line manager gave me from day one and when it came to applying, I felt that I was ready to take that next step and progress within Vodafone. It is a very rewarding experience, especially when your line manager and the rest of the team want you to do well and support you to achieve your ambitions.  The work-life balance is very good and I always feel that I am able to spend time with family and friends outside of work. Life as a Trainee Solicitor has been great and I am very excited about my, hopefully very long, career with Vodafone! If you like working hard, being out of your comfort zone, working with some of the most talented people and always learning, then Vodafone is definitely the best place for you. 

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Hear from Hussain and how he found his move from private practice to working in-house

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Nick Test Thompson

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Nick Test Thompson

Meet Yogesh, Security Awareness Campaign Lead

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3/22/2018

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I had a dream, Vodafone had a place Vodafone is a truly global company that connects millions of people to their loved ones, thousands of businesses with their next opportunity, and millions of things that connect our world. We are also a company with a great raison d'être, improving the future of communities in some of the most challenging places on our planet. What does that greatness mean to someone who works for Vodafone? The global nature of our business and robust internal movements programmes means that I literally have an entire ‘world of opportunities’ for me to explore. I started working with Vodafone in December of 2010. I was the first member of the marketing and communications team in a newly formed Shared Services Centre in India. It was like working for a start-up, great energy and pace, but with a balance that comes from great leadership that had worked for decades in the Vodafone market eco system. Working closely with the leadership (at one point I was the youngest member to directly report into a CEO) and my counter-parts in the group, we started building the marketing and communications function brick by brick. Being a new organisation, there was always so much to do- formulating an employer brand, engaging our employees, reinforcing the trust of our global business partners in shared services- there was never a dull moment. Through these early years my personal growth mirrored the growth curve of the shared services (every fifth person that works at Vodafone now works in shared services). Starting off as an assistant manager in an individual contributor role, I steadily graduated to manage a small but a super achiever team. I first visited London in December 2011 for the Global Internal Communications Conference and also visited our picturesque campus in Newbury, the home of Vodafone. Over next few years I had few more opportunities to visit the UK and through the course of inspiring interactions with colleagues in the Group, my desire to work in a global role was borne. Since then I kept seeking out a right opportunity to realise my ambition of moving internationally. When you work for a large organisation for a long time, change is the only constant. In the six years of my association with Vodafone in India, I was witness to many organisational changes. Needless to say some of those changes were personally challenging and there were moments when I felt like I was standing at career crossroads. It was a make a break situation- do I take the easy way out or stick on to leverage the reputation I had built so meticulously? I chose to stick on because I hadn’t yet achieved what I had set out to. It wasn’t an easy choice, but it was the most sensible one. This was the time when the support of my colleagues and my line manager shone the brightest. I remember it was the Indian summer of 2016 and I was bed ridden fighting a recurring bout of illness. I hadn’t even gotten back to work when my manager called to inform that he was aware of a global project where they wanted someone to help on a part time basis. I would have to perform this role in addition to my day job. Are you ready for the challenge, asked my manager? Yes! It was an instinctive decision. As a part of that additional role, I started supporting the Group Corporate Security team for creating assets that could help us make security more engaging for our colleagues. My existing relationships with colleagues in India and exceptional support from our agencies meant that we were creating some really imaginative work. At the time when I took up that project, little did I know that this part time project will become pathway to my future. In August of 2016, Group Corporate Security team started the recruitment process for enhancing the security awareness and training function through a full time resource. I applied for the role through the Internal Job Placement programme (like many others had) and was successful in securing it after rounds of assessment. By the end of 2016, exactly in six years since I started to work for Vodafone, I was getting ready to move to the UK and realise a dream I had protected for so long. In those six years with shared services in India I didn’t just learn about my job, I had learnt so much about life and how to make things possible even when you are staring in the eye of a storm. Would it have happened if I weren’t working for Vodafone? Probably not. I have been working with Vodafone in our global HQ for over a year now. My current role allows me an opportunity to create a secure digital future for our customers, working with fantastic colleagues all across the world. My first year in a new role, new country, and new culture has been a super smooth journey all thanks to my current line manager and also the fabulous team I work with. Working with Group Corporate Security in London, I get to experience the array of advantages that come as a part of being a truly diverse team where we respect and also build on each other’s strengths and differences in opinions. At Vodafone we are now working on a new vision to create a digital telco. We are preparing ourselves to work in new ways, redefining the part we will play in this new normal. Every day when I swipe in through the doors, I know I will be learning and doing something new. What is future for others, we are creating it here at Vodafone today. At Vodafone, the future is exciting. Ready? I know I am. How about you?

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Hear about how Yogesh pursued his dream career. He previously worked at Vodafone Shared Services in India, and now works as Security Awareness Campaign Lead here in the UK.

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Meet Natalia - Legal Counsel, Products & Services
Meet Natalia - Legal Counsel, Products & Services

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3/19/2018

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My name is Natalia Castro, and I’m currently part of the Products & Services Legal team based in London. I have worked in Vodafone for more than 5 years now and I must say every day in Vodafone is more exciting than the day before; I’m constantly learning and surrounded by the most talented people. I studied a double degree in Law and Business Management in Madrid and when I finished I decided to follow my dream of living abroad. I was lucky enough to be granted an internship at the European Court of Auditors in Luxembourg for a period of 5 months. Naive as I was, I thought I would be abroad only for 5 months and then return to Spain to find a long-term job. Thanks to my efforts and to Vodafone my dream of living abroad didn’t end there. I started my career at Vodafone as an intern in the Roaming Legal team in Luxembourg and then permanently joined the team 6 months later. I must admit that, back then, my English wasn’t very polished (especially my Spanish accent) and my knowledge in Law was limited to the Spanish jurisdiction. However, my line manager at the time believed in my potential and gave me a great opportunity that changed my life for good. Being part of the roaming entity in Vodafone was an invaluable experience for me. One of the best things was, without any doubt, the people. More than 40 different nationalities in an office of 60 people! It was (and still is) like a big international family full of talented people. A great experience that happened during my time in Luxembourg was when I was offered the opportunity to participate in the Vodafone international assignment programme. I joined the Vodafone Malta Legal team for a month and it was an amazing experience! I got to know a different area of the business, less wholesale and more consumer focused, and I expanded my network. This experience made me realised I was ready for a new challenge in my career! After 3 years in roaming I felt a desire to explore other areas of the business and gain more international experience by living in a different country. Thanks to being part of an international company obsessed with developing talent, before I knew it I was packing up my apartment in Luxembourg and moving to the big city of London. After 2 years in my current role I can only say that I love it!  I’m currently working on innovative projects related to M-Pesa, IoT, Artificial Intelligence and many more, with a passionate and diverse team across the Vodafone footprint.  Innovation and customer obsession is my day to day in Vodafone. If you like to push yourself out of your comfort zone, being part of an international community and working in an innovation-focused company, Vodafone is the place for you.

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Meet Natalia, hear about her experience so far and why she would recommend Vodafone.

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Meet Teri - Head of Credit & Collections
Meet Teri - Head of Credit & Collections

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3/4/2018

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There have really been two stages to my Vodafone career so far: pre-baby and post-baby. My pre-baby career began 16 years ago. I actually joined as a temp, before earning a full-time role with the Credit Control team.I was seven months pregnant when they decided to promote me to team manager. It was a little unexpected – I was just about to go on maternity leave, so it was a bit of a leap of faith on the company’s part.I had my little girl and went back to work a few months later. That’s when things really became interesting. A couple of years after returning, I was offered the position of operations manager in our Banbury & Newark office. It was quite a change from my previous remit, as I was suddenly working with both corporate and SME customers.That period of my career was really enjoyable.I’m someone who thrives on variety, though, and by the end of those six years I was ready to try something different.Over the next few years, I worked in several different roles, all in different areas of credit. I was dealing with private customers as well as all kinds of corporate clients, which was a great way to learn the ins and outs of the business.It paved the way for my current position as head of credit managing call centre teams across Manchester, Newark and Stoke.As a senior manager, I’m responsible for over 200 people, so it’s a big responsibilty.It involves a lot of travelling between my home in Leicestershire and the different offices, not to mention trips to Vodafone HQ down in Newbury.I typically spend two days a week in the Stoke office, two in Manchester, and the remainder floating between Newark and Newbury.I’m currently racking up about 4,000 miles a month in the car, and I have my fair share of early starts and late finishes. But it balances out. I’m free to manage my own diary, and because the role is so flexible, I’m able to work a day or two from home here or there and to catch up on family life. That’s something Vodafone do really well – work-life balance. It’s one of the reasons I’ve been here so long, I guess. I was able to work remotely when my daughter first started primary school. It meant I could manage all the parenting duties, like dropping her off and picking her up from school, and still get my day job done.I also find the work really exciting – I’m constantly out and about, moving around and getting to interact with different people. I can’t see myself wanting to go back to doing the ‘9 to 5’ in the same office.Each location has its own vibe, which also keeps things interesting. Newbury has a very professional working environment. It’s a great space for meeting customers face-to-face, whereas the call centers have more of a high-tempo atmosphere, which is really energizing. If I need to book a meeting with a client, I’ll go to Newbury or meet them on their own patch. The rest of my time is spent with my teams. It’s one of the best parts of the job: supporting and developing people and watching them grow, though I love the interaction I have with customers as well.Who knows where my career will take me next, one thing you quickly grasp working at Vodafone, though, is that they’ll invest in you – look at me and my maternity leave, for example. If you’re committed to the company and put the effort in, you’ll see that commitment paid right back to you.

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Having recently been appointed to senior manager, Terri now oversees Vodafone’s Credit and Collections teams across Manchester, Newark and Stoke. She talks about life on the road, juggling work and family life, and what’s kept her at Vodafone for the past 16 years.

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Meet Neil, Senior Finance Manager
Meet Neil, Senior Finance Manager

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Corporate

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blogs

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12/18/2017

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I joined Vodafone as a young, wide-eyed graduate just over 9 years ago. I studied maths at Warwick and took a year out to go travelling straight after university. I had an amazing time. All good things must come to an end, however, and so I came back to the UK to get my career started. I was really interested in finance, and it was important to me that I put my degree to good use. I also wanted a graduate role that offered great training and where I’d be able to develop a broad range of skills.  Vodafone was advertising for a Business Intelligence Specialist position. The role jumped out at me straight away – there’s the Vodafone brand, of course, but it was also an opportunity work in a financial role and to build on my existing skills. Working in Business Intelligence was the perfect way to kick-start my career. I’m quite technically minded, so I really enjoyed the problem-solving element of the role. It was all about finding patterns in data and using my analytical skills to identify potential solutions. Those first couple of years were great – they allowed me to get to know myself professionally and get a feel for the kind of work I was suited to. It felt like a natural progression for me to move over to Financial Accounting.  It was a proper accountancy role, in which I was providing financial support to the Prepaid Business team. I also had the chance to work on major transformation projects. It was an opportunity to learn about the commercial side of the business and to work closely with other departments, such as IT. Having started out as an analyst, I quickly progressed through the ranks to become a senior manager, and I’ve recently been given responsibility for overseeing a large team of finance professionals. The culture at Vodafone is very meritocratic. My own career path goes to show that the opportunities are out there if you’re ambitious and willing to work hard for them. It’s also an extremely versatile company – you’re encouraged to build a broad range of skills and to gain experience across different areas of the business.The company really looked out for me during my training – from paying for relevant courses to allowing me time off for study leave when I needed it. They really were great. I was able to gain an ACMA in Management Accounting with the Chartered Institute of Management Accounting (CIMA).  There are also plenty of opportunities for soft skill development. It’s a little less structured; you’re generally encouraged to take charge of your own learning and to pursue the things that interest you.The atmosphere here is more or less what you’d expect working somewhere that’s full of ambitious, driven people. I’m probably biased, but it feels like the culture in my team is particularly dynamic and faced-paced. We’re a curious bunch, and we all thrive on being stimulated and challenged in our roles.  It’s a bit of a cliché, but if there’s ever a job where no two days are the same, this is it. Every day brings something different – a new challenge or opportunity. There’s never a dull moment and I’m constantly kept on my toes, which is how I like it. I couldn’t picture myself working somewhere where you’re doing the same thing day in, day out.  It goes hand-in-hand with the culture here at Vodafone, which is all about trusting people with responsibility and seeing what they can do with it. It also means you get given a lot flexibility around your office hours and how you choose to work. There’s a good work-life balance here. It allows me to spend time with friends and family and to do the things that make me happy. Forgetting everything else, you need top-notch people skills to work here. Even if you’re not directly client-facing, you’re going to find yourself working with colleagues and stakeholders across all parts of the business. It’s about communicating well; being able to reach out to people and have productive conversations. You also need to be a good multi-tasker because there’s always a million different things going on at once.

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Neil joined Vodafone as a graduate and has risen quickly to become a manager in our Financial Accounting department. He talks to us about his experiences so far at Vodafone, and why there’s never a dull day in his job.

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