Consumer Products & Services

Here at Vodafone, we strive to offer our customers the widest range of market-leading products. We’ve got a passion for offering stand out products and services that not only meet, but surpass our customer’s needs.

We’d like you to join us on this mission, and read a little bit about our Consumer Products & Services offering, how it’s managed and how you might fit into the mix.

Ahead of the game

We like to be not one, but four steps ahead of the competition when it comes to our customer’s needs. If you share this philosophy, and enjoy making people’s lives better by building a better and more exciting tomorrow, then we’d love to hear from you.

Did you know that we’ve developed M-Pesa, the world’s most successful money mobile transfer service? There’s probably a lot of things about us you’re yet to discover. Like our upcoming launch of a range of insanely innovative Internet of Things products. If that doesn’t get your heart pumping, we’re not sure what will. The good news is that our IoT connectivity tech is used in an Automated External Defibrillator which will help!

If all this sounds like stuff you’d want to get involved in, read on to learn a little bit about some of our core roles within Consumer Products & Services.

Typical roles

Product Manager

Our Project Managers are given the chance to develop new product concepts and designs of Vodafone devices. Think you can come up with ideas that are different from what’s out there but also compelling to our customers? Then we’d love to hear from you. This role also offers the opportunity to execute the defined product roadmap across a wide range of devices. We’re after talented individuals who will introduce innovate new features that contribute to the differentiation of converged offers.

 Product Marketing Manager

Are you a bit of a marketing guru who knows how to position products within a competitive market? As Product Marketing Manager, you’ll be responsible for the incredible and wide ranging Vodafone products portfolio. Other tasks you might be given include outlining the roadmap and delivery of different requirements. Your job will also include defining and communicating the overall service strategies whilst keeping your eyes on new industry and consumer trends. Don’t miss out on the chance to take the reins and help support Vodafone’s future product marketing strategy.

You’ll support the creation of Business Cases, Propositions, GTM Plans, demand forecasting models and the critical metrics. The successful candidate will get to collaborate with cross functional teams, like Customer Experience, Finance and Commercial Management for example. In partnership with these core teams, you will strive to continuously test and improve usability to ensure our customers are 100% satisfied with their products.

Our products

Of course you’ll know us best for our mobile offering, but there’s so much more to Vodafone. We also offer WiFi routers, set top boxes, Vodafone TV and data.  We sell our own branded mobile devices as well as phones from top global manufacturers.

Our aim is to provide the perfect communications offering to our loyal customers via a fantastic range of products. You could be involved with a selection of our most exciting products if you apply for a role in the Consumer Products & Services team.

Commercial Manager

We’re after a talented Commercial Manager who will oversee the primary commercial engagement and negotiations between the Group Product team, strategic product partners and Vodafone markets around the world. Could this be you? As our Commercial Manager, you will also be given the opportunity to contribute to the investment strategy for Vodafone TV, making sure that our roadmap maintains a -state-of-the-art product.

Country Delivery Manager

As the Country Delivery Manager, you will be given complete responsibility for the end-to-end delivery of Mpesa products, projects and services within assigned markets. We are looking for an experience delivery manager who has the ability to work directly and efficiently with the markets and other key stakeholders. You’ll be responsible for requirements elicitation and suppliers’ preparation and execution of the Market Delivery Roadmap.

Application

Phase one. It’s time to submit your application. Don’t worry, our application process isn’t too long, but that doesn’t mean you should rush it.

Remember, this is your time to knock the competition out the park. And if you want game, set and match you’re going to have to go all out when it comes to selling your relevant skills, experience and personal values.

We want to know all about you and why we should hire you over everyone else. First impressions count, so show us what you’re made of. 

Video or phone interview

Before we invite successful applicants in, we like to have a friendly chat. If you’re deemed a suitable match for the role you’ve applied for, we will arrange to speak to you. This could either be simply over the phone, or via a video interview, depending on which role you’re after.

At this stage in your job application we want to see how you might fit into the team, and most importantly, get to know you a little better. We also use this as an opportunity to consider how we can help develop your future, because your career develop is, and always will be, important to us.

Face-to- face interview

The next step is meeting in person, face-to-face. Our interviews vary depending on the role you’re applying for, you could simply be invited for a standard face-to-face interview, or you might be asked to attend an assessment centre. Yup, you might have to do a presentation or a few tests related to your role.

But don’t fret, it’s just how we make sure you’re the perfect fit and it also gives you the chance to ask any questions and get to know us. At Vodafone, we’re just as invested in your future as you are in ours. It’s a two-way street you know. 

 

The offer

It’s crunch time, if you’ve nailed the application, phone call and interview and we deem you suitable for the role, we’ll make you an enticing offer. If you weren’t successful, we’ll provide some handy feedback to help you out in future applications.

Just keep in mind once you’ve got your offer, before you start the process of being welcomed to the team, we’ll need to run some pre-employment screening. All offers are subject to passing these checks.

Don’t freak out, there’s nothing out of the norm here, just the standard references, criminality and financial checks. Then you’re good to go and you can begin your prosperous career at Vodafone.

Here’s a quick breakdown of our application process:

1

You let us know you’re interested in a role at Vodafone and submit an application.

2

It’s not all about your CV, we want to get to know you via a phone or video call.

3

Let’s interview each other to see if we are right for you and vice versa.

4

Success? It’s time to kickstart your exciting future at Vodafone. Welcome to the team.