Commercial Management

The core purpose of the Commercial Management Team is to provide the correct frameworks and governance to ensure we are commercially the best in the world. This is our goal, and as part of the commercial team, you can help us achieve it.

You'll also ensure we’ve got an integrated approach to consumer marketing and keep your eye on execution and commercial performance improvement, constantly tweaking processes and procedures so that Vodafone can continue achieving great things.

Here are our typical roles within the Commercial Management Team, go on, see if one of the catches your eye...

Typical Roles

Retention Manager

Growing an outstanding brand involves obtaining, and most importantly, keeping customers. That’s where our retention manager comes in. It’s a key role where everyday is a challenge, and as our Retention Manager, your goal is to make sure our field and desk based customers are continually engaged.

If being at the forefront of owning and driving sales sounds like your kind of challenge, then this role will suit you perfectly. You’ll be responsible and accountable for your very own specific UK regional area, reporting to our Senior Training lead. This role offers the chance to drive retention through our sales teams, whipping sales processes into shape and making sure all staff training is top notch. We’re after talented individuals with a passion for delivering best practice and outstanding sales figures in their regional area. Could this be you?

Business Analyst

Got a track record as a Business Analyst within relevant markets? This role is fast-paced and requires an individual with first class analytical skills. You'll lead the analysis effort on significant and often market leading projects, for the UK’s most important brands. We’re looking for someone who will take ownership of business analysis [projects and provide analytical and commercial insight to drive innovative solutions. 

Campaign Specialist

Does driving customer marketing campaigns to our enterprise customers sound enticing? As our Campaign Specialist, you'll be expected to do your best to maximise customer lifetime value and bring commercial return to Vodafone - which is obviously a crucial role.

If You’ve got what it takes - you’ll get the chance to mix with other teams. You'll be expected to partner with our segment, Go To Market, Brand, Analytics and Campaign Operations teams, so rest assured, there will never be a dull moment.

The role also requires someone who can execute below the line marketing campaigns and outbound calling campaigns in line with our Customer Value Management. If you want to continuously learn drive campaign performance, then trust us, this is your ideal role. 

Commercial Performance Manager

As our Commercial Performance Manager, you'll get to set the commercial priorities within our Commercial Management team as well as drive optimisation of our commercial outcomes. Other daily tasks might involve creating annual plans, target setting and driving trading performance.

This varied and exciting role will also give you the chance to work closely with internal commercial teams to drive alignment in customer details. Think you’re up to the challenge? Find out more about the role here. 

Commercial Specialist

If you’re able to juggle handling risks and opportunities to deliver compelling commercial propositions, then we’d like to hear from you. This role requires someone (hopefully you) who will be a complete advocate for driving exceptional channel performance.

If you want to ensure our product deals are maximising healthy and profitable return for Vodafone, then apply for our Commercial Specialist role and see where a career at Vodafone can take you. 

Pricing Manager

It’s no secret that this is a crucial role here at Vodafone, which is why we’re looking for experts who know the market inside out and are capable of leading the setting of standard pricing. Could this be you? As our Pricing Manager, you'll be responsible partnering with our market segment teams to frame commercial propositions and influence future product development.

You’ll also get to make sure that our prices are market based, and constantly check that prices are profitable, easy to bill and clear enough for our sales teams and customers to understand. If this sounds like a role you’d like to get stuck into, find out more here.


Phase one. It’s time to submit your application. Don’t worry, our application process isn’t too long, but that doesn’t mean you should rush it.

Remember, this is your time to knock the competition out the park. And if you want game, set and match you’re going to have to go all out when it comes to selling your relevant skills, experience and personal values.

We want to know all about you and why we should hire you over everyone else. First impressions count, so show us what you’re made of. 

Video or phone interview

Before we invite successful applicants in, we like to have a friendly chat. If you’re deemed a suitable match for the role you’ve applied for, we will arrange to speak to you. This could either be simply over the phone, or via a video interview, depending on which role you’re after.

At this stage in your job application we want to see how you might fit into the team, and most importantly, get to know you a little better. We also use this as an opportunity to consider how we can help develop your future, because your career develop is, and always will be, important to us. 

Face-to- face interview

The next step is meeting in person, face-to-face. Our interviews vary depending on the role you’re applying for, you could simply be invited for a standard face-to-face interview, or you might be asked to attend an assessment centre. Yup, you might have to do a presentation or a few tests related to your role.

But don’t fret, it’s just how we make sure you’re the perfect fit and it also gives you the chance to ask any questions and get to know us. At Vodafone, we’re just as invested in your future as you are in ours. It’s a two-way street you know. 

The offer

It’s crunch time, if you’ve nailed the application, phone call and interview and we deem you suitable for the role, we’ll make you an enticing offer. If you weren’t successful, we’ll provide some handy feedback to help you out in future applications.

Just keep in mind once you’ve got your offer, before you start the process of being welcomed to the team, we’ll need to run some pre-employment screening. All offers are subject to passing these checks.

Don’t freak out, there’s nothing out of the norm here, just the standard references, criminality and financial checks. Then you’re good to go and you can begin your prosperous career at Vodafone. 

Here’s a quick breakdown of our application process:


You let us know you’re interested in a role at Vodafone and submit an application.


It’s not all about your CV, we want to get to know you via a phone or video call.


Let’s interview each other to see if we are right for you and vice versa.


Success? It’s time to kickstart your exciting future at Vodafone. Welcome to the team.