Big Data, Insights & Analytics

Picture working at a company where you’ve got the agility of a startup, teamed with the resources of a global corporate.

A place where sophisticated technologies and like-minded colleagues combine, enabling you to turn invisible, unstructured data into something incredible. If this sounds like a reality you’d like to be a part of, then you need to work for our Big Data, Insights and Analytics team.

Turn the amazing Big Data Revolution into a brilliant opportunity. Use predictive, prescriptive and cognitive analysis to reveal what’s possible.

Every day 400 million global consumers generate location-centric data that can be used to develop useful and profitable insights. That’s a whole lotta valuable info you’ll have at your fingertips.

Test out theories, gain insights into budding ideas and keep a close eye on creative projects. Use the insights you’ve gained to help grow Vodafone and shape our analytics future. You could be a part of something incredible...

Our key focus:

Churn prevention
It’s smart data that enables us to see what’s giving our customers the wow factor, but also realise when we’re not quite on the money. We want our customers to feel we’re constantly enhancing the quality of service we provide them. And Big Data analysis helps us to drive customer-obsessed, best-in-class experiences.

Convergence enablement

These days everyone loves a package deal. Buying mobile, fixed-line, broadband and TV together from one supplier is a growing customer trend. It makes everything effortless and our customer’s lives easier.

That’s why we’ve invested in convergence enablement over the last few years. We want to be seen as a fully integrated communications company.

We now cover over 28 million households and thousands of businesses across Europe. Which means we’re taking on a task of epic proportions, and we need the best people to make it happen.

Fraud management

There wouldn’t be Big Data without fraud management. All large businesses need to lay fraud management foundations, and we’re ahead of the game. How do we stay one step ahead? By analysing Big Data from our network in clever ways and protecting our revenue so we’re able to reinvest it for customers.

Insights & Analysis

How do you target customers at exactly the right time, in the right place, and with the right products? Big Data. It can tell you actionable nuggets of information that can help shape and target campaigns. We’re using Big Data to drive insights and understand customer behaviour better.

What’s in the pipeline?

From apps to chatbots, artificial intelligence to robots, Big Data is creating opportunities to explore, experiment and expand on what’s possible. Insights are ensuring we are going in the right direction. Be part of a team that’s doing precisely that.


Typical UK Roles

Insights & Analytics Manager

You’ll be within our Commercial Strategy team, defining, leading and delivering analytical projects. You’ll drive analytical insights to support strategic decisions to ensure we talk to the right customer, at the right time, about the right product.

Our key internal customers will require complex analysis of our products, usage, revenue data and transformational data to explain customer behaviors.  Your insights will truly drive our acquisition and customer value management.

Insights & Analytics Specialist

This role involves driving key analysis of our customer product, usage and revenue data. You’ll use this information to transform how we understand customer behaviour.

You’ll strive to define and deliver those analytical projects. We’re looking for someone who will present their findings internally and essentially impact the future of how analytics shape Vodafone’s customer value management activities.

Data Scientist

This is a key role within our Big Data analytics team. You’ll identify analytics trends, new data sources and evaluate emerging technologies for data discovery usage. As our Data Scientist, you will analyse complex data sets and use your knowledge to put together key strategic insights for our business.


Phase one. It’s time to submit your application. Don’t worry, our application process isn’t too long, but that doesn’t mean you should rush it.

Remember, this is your time to knock the competition out the park. And if you want game, set and match you’re going to have to go all out when it comes to selling your relevant skills, experience and personal values.

We want to know all about you and why we should hire you over everyone else. First impressions count, so show us what you’re made of. 

Video or Phone Interview

Before we invite successful applicants in, we like to have a friendly chat. If you’re deemed a suitable match for the role you’ve applied for, we will arrange to speak to you. This could either be simply over the phone, or via a video interview, depending on which role you’re after.

At this stage in your job application we want to see how you might fit into the team, and most importantly, get to know you a little better. We also use this as an opportunity to consider how we can help develop your future, because your career develop is, and always will be, important to us. 

Face-to-Face Interview

The next step is meeting in person, face-to-face. Our interviews vary depending on the role you’re applying for, you could simply be invited for a standard face-to-face interview, or you might be asked to attend an assessment centre. Yup, you might have to do a presentation or a few tests related to your role.

But don’t fret, it’s just how we make sure you’re the perfect fit and it also gives you the chance to ask any questions and get to know us. At Vodafone, we’re just as invested in your future as you are in ours. It’s a two-way street you know. 

The Offer

It’s crunch time, if you’ve nailed the application, phone call and interview and we deem you suitable for the role, we’ll make you an enticing offer. If you weren’t successful, we’ll provide some handy feedback to help you out in future applications.

Just keep in mind once you’ve got your offer, before you start the process of being welcomed to the team, we’ll need to run some pre-employment screening. All offers are subject to passing these checks.

Don’t freak out, there’s nothing out of the norm here, just the standard references, criminality and financial checks. Then you’re good to go and you can begin your prosperous career at Vodafone. 

Here’s a Quick Breakdown of Our Application Process:


You let us know you’re interested in a role at Vodafone and submit an application.


It’s not all about your CV, we want to get to know you via a phone or video call.


Let’s interview each other to see if we are right for you and vice versa.


Success? It’s time to kickstart your exciting future at Vodafone. Welcome to the team.