Meet Siobhan - Partner Agent

Hear from Siobhan in her journey from part time adviser through to Partner Agent

By Vodafone

My Vodafone Journey

I was 18 when I started my career with Vodafone as a 12 hours a week Sales Adviser in 2006.

My journey quickly progressed and I spent 5 years completing a NVQ programme in my spare time to gain Level 1, 2 and 3 in Customer Service, Sales and team leading.

I progressed from a part time Sales Adviser, to full time Sales Adviser, to a Senior Sales Adviser, up to an Assistant Manager, finally landing the Manager role I had been working towards in my home town in 2010. All of my roles were in different locations and in different sized store, which meant I got to work with many inspirational leaders, learning how to adapt to different environments along with the multiple skills required to produce the best results.

When my son was born in 2012 I returned briefly to work before deciding to take an extended time out to enjoy some family time with my son. I also used this time to learn about how to run my own business, which resulted in me owning and running an online shop.

In 2015 I returned to Vodafone as a 20 hours a week Sales Adviser. A lot had changed in my time off so I worked hard to get back on track and learn the business again. By October that year my hard work was acknowledged and I accepted an offer to return to my manager role full time.

In February 2017 Vodafone announced the pilot of their Partner Agents. An opportunity to own my own business in a sector I have gained so much experience and knowledge in, this was definitely the next step I wanted to take in my career.

I thoroughly enjoyed the application process and my new role as a Partner Agent started in August 2017, receiving the keys of 2 stores, one in Ely and the other in Wisbech, subsequently inheriting 8 hardworking, dedicated employees into my sales team, who are as engaged and determined as myself to deliver the best in class.

My journey from here is one that is new and exciting and yet to be written. It’s a new chapter that has yet to happen in the UK and a journey I am keen to excel alongside Vodafone.

Siobhan Mallaghan
Vodafone Partner Agent
Ely & Wisbech Stores

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