Meet Jo - Retail Regional Manager

Hear from Jo and her journey to Regional Retail Manager

By Vodafone

My name is Jo Walls, and I am currently on a secondment as a Retail Regional Manager looking after the amazing South Yorkshire team.

I have worked for Vodafone for 10 years now, and I absolutely love it. I started as a small Store Manager, in Bishop Auckland and then ran multiple stores in the North East, including Hartlepool, Newcastle, Sunderland. I Multi-Site managed 2 stores in my last Store Manager position, until around 2 years ago when I was recognised for all of my hard work and brought out of store to work as a Divisional Support Manager. This role involved focusing on projects across the whole North Division, such as reducing our Attrition and driving new key ways of working, as well as supporting the North Divisional and Regional Managers.

I am so proud to work for Vodafone, so much so I recommended the company to my own family; my sister now also works for Vodafone as a Store Manager. My favourite thing about Vodafone Retail is the career progression – if you put the work in, you can go really far in this business. In my experience, all of my line managers have always been extremely supportive and challenging in the right way, to really help you get the best out of yourself. I really couldn’t imagine working anywhere else now! The people that work in our stores, really are amazing, it’s like joining a family as everyone is so kind, caring and resilient.

There are amazing benefits offered by Vodafone, great salary and reward measures, and even LOADS of high street and online discounts you can get just for working here! I have never regretted the decision to join Vodafone, and expect I will still be here in another 10 years, enjoying it just as much, and hopefully still progressing, as far as I can go.

Jo Walls
Retail Regional Manager
South Yorkshire

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