Meet Mark - Workshops Engineer

Mark finished his apprenticeship in April 2015 and is now a Workshop Engineer. He is very proud to have started and developed his career with Vodafone.

By Vodafone

"I constantly find myself looking back to when I first started and think how an earth have a I managed to learn so much in such a short space of time. I can only put that down to the quality of apprenticeship and the type of people that helped guide me through the process and showed a variety of technical knowledge."

When did you start and complete your apprenticeship?
I started my apprenticeship in October 2013, at the ripe old age of 19. I had previously worked for one of Vodafone’s Call Centre partners Webhelp TSC and also worked at B&Q, so I had some understanding of IT and mechanical engineering. I finished my apprenticeship in April 2015, a couple of months ahead of schedule, which was a massive bonus.

What roles have you worked in?
Since I’ve been at Vodafone, I have only worked within central workshops. Working my way up from apprentice to Workshop engineer and taking on a couple of projects, such as M&S.

How has your apprenticeship helped you to get to where you are today?
My apprenticeship was the simply the best thing that I have ever experienced, the sheer amount of knowledge that I took from not only the process, but the people that I work with has been amazing. I constantly find myself looking back to when I first started and think how an earth have a I managed to learn, so much in such a short space of time. I can only put that down to the quality of apprenticeship and the type of people that helped guide me through the process and showed a variety of technical knowledge.

Was your apprenticeship as you had imagined it would be?
Referencing the above, the apprenticeship was far better than I could have ever imagined, not only the fact that I got to learn new things from a practical and theoretical view point, but also the fact that I got to stay away from home for a weeks at a time with other apprentices, who I would eventually call my friends made the whole process either better.

What did you enjoy most about your apprenticeship?
Learning all the new skills, whether it be the craft skills course (Everyone comes to me now to put up a shelf at home!) or the Data/Transmission learning, which I must admit brings out my inner nerd – but between you and me , it was our groups tradition that on the last night of every course we would go Pizza Hut for our evening meal!

What makes Vodafone special?
The main thing that makes me proud to work for Vodafone and what makes them special in my eyes is the fact that they treat everyone like a human being. Whether you are an apprentice who is just starting on the career ladder or a senior engineer who has been here for many years, they treat you individually, which I believe is an amazing thing and makes you work harder, as you feel like you get the rewards, whether it be through job extras like my choices or career development. Vodafone make it incredibly easy for you to become a better version of yourself and help you develop your career.

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