Customer Service

Read some of the stories from the customer service and contact centre world here at Vodafone. 

Meet Melissa, Customer Service Adviser

Meet Melissa, Customer Service Adviser

Read our interview with Melissa, one of our Customer Service Advisers based in Newark and hear how she developed skills she didn't think she could have!

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Meet Sarah Kerfoot - Operations Manager

Meet Sarah Kerfoot - Operations Manager

Sarah joined Vodafone when she was 19. Since then, she’s grown her career, achieved her long term goal and gained some amazing experience.

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Customer Service at Vodafone: A love that’s hard to hide

Customer Service at Vodafone: A love that’s hard to hide

When we ask our people what they like about working in our Wythenshawe Customer Service team, their passion and love for the job is hard to hide.

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Meet Matthew, Customer Service Adviser

Meet Matthew, Customer Service Adviser

Hear from Matthew one of our Customer Service Advisers and find out what he says "I love it. It's great. Fantastic" about.

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Meet Gemma, Customer Service Adviser

Meet Gemma, Customer Service Adviser

Hear from Gemma, one of our Customer Service Adviser and how she can come in when I’ve had a bad morning and within half an hour I’m smiling, laughing and having a good time

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Meet Alex, Customer Service Adviser

Meet Alex, Customer Service Adviser

Hear from Alex , Network Enterprise Adviser and how she describes being back where she belongs.

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Meet Sarah – Customer Service Adviser

Meet Sarah – Customer Service Adviser

Read our interview with Sarah one of our Enterprise Customer Service Advisers based in Newark and hear why she loves what she does.

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My Journey so far… Lindsay

My Journey so far… Lindsay

Read Lindsay's story and how a fresh start after being made redundant has turned into a fantastic career with Vodafone.

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