UX Research Manager

Leopardstown, Dublin
  1. Full Time
  2. IT/Technology
000000217106
Posting date:Thu 03, 2018

UX Research Manager


Digital transformation is a journey not a one off-event. It needs to be nurtured and grown by talented people who experiment, fail fast and innovate at pace


Who you are:

Digital within Vodafone is going through some big changes. We are transforming our Digital capabilities & are launching new digital experiences for our users. To support this change we are significantly investing in our team and are seeking a UX Research Manager to run our UX research, testing and measurement activities. 


Your team:

Working alongside Product Managers, Digital Analysts, UX Designers & Developers you will drive a customer and user centred approach to design, delivering research and insights across all phases of the product design lifecycle from ideation through to launch. 


The next challenge for you:

You will lead on all user research activities for Vodafone Ireland, we use Design Thinking as a methodology to understand what our business problems are & how we can solve them.

You will undertake qualitative research to understand the needs and behaviors of our core user base.  You will lead on lab based & remote user research studies with our customers. 

You will work with our web analyst utilize quantitative research using our core web analytics to develop data led insights & experiments that lead to improved conversion rates. 

You will create and lead on workshops to help our product teams understand how to best optimize their digital journeys.

You will develop MVP/prototypes, we don’t mind how, it could be a paper prototype or through Invision. 

Life at Vodafone

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