UX Designer

Newbury, Berkshire
  1. Full Time
  2. IT/Technology
000000213103
Posting date:19 Apr, 2018
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Newbury
User experience / interaction / digital / digital transformation / creativity / research / insights 
Competitive salary + excellent benefits

The role will involve 
  • Bring industry leading digital UX and design principles for complex and high traffic website.
  • Helping to carve out and promote UX as a discipline and the value it brings to each project, senior stakeholders and the wider business.
  • Working with both technical and business stakeholders to define a best in class online experience for our users.
  • Taking a hands-on, ownership role of the Vodafone digital experience and brand expression.
  • Balancing the aspirations of the business, working within technical capabilities and lead by the needs of our users, at times having to make compromises.
  • Having a working knowledge of accessibility standards, their importance and relevance.
Key Requirements
  • Defining the UX both within projects and as a part of continual development.
  • Defining, conducting and analysing user research.
  • Conducting competitor and best in class digital experience reviews.
  • Creation and continuation of user journeys.
  • Creation of wireframes and prototypes (knowledge of Sketch would be advantageous).
  • Creation and evolving Personas.
  • Support project estimation.
  • Work with the business, project managers, project owners, users etc. To help define requirements and support in the writing of user stories.
  • Support the delivery of online systems and services.
  • Capture, review and implement change based on quantitative and qualitative measurements.
  • Work closely with all aspects of the business to truly understand the balance between user and business needs.
  • Help to define and monitor both industry UX trends and principals and help to evolve these within Vodafone.
Required experience
  • Practical UX experience within a dedicated UX role in the digital space.
  • Experience working on high traffic B2B and/or B2C websites. Experience on complex apps and website would be an advantage.
  • Experience working on CMS driven websites. Experience of Seibel would be an advantage.
  • Must have a UX portfolio or be able to demonstrate measurable input to previous digital projects.
  • Experience working in an agile development environment.
  • Expert with Axure, Omnigraffle, Visio, Sketch or similar tools to produce wireframes, user journeys, IA maps and other prototypes of varying fidelity.
  • Skilled in information architecture and taxonomy definition.
  • Ability to define and deliver stakeholder workshops.
  • Experience running user research and associated analysis.
  • Understanding of analytics (quantitative and qualitative) and their value to UX.
  • An understanding of development practices and technologies such as HTML, CSS, JavaScript and their impact on the digital experience.
Technology at Vodafone 
Millions of people interact with Vodafone Technology every day without even realising it. Our products deliver many essential services that critical to the lives of many different people. We connect all sorts of businesses including banks, shops and the media to and critical services such as the emergency services. Our technology and network is the backbone to everything we deliver and without it we wouldn’t have a business. That’s why we’re investing heavily in it and we need talented people to help us deliver the next wave of innovation.  

Why Vodafone?
Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career, and a choice of benefits to suit your lifestyle.


Commitment from Vodafone
Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.