Technical Team Manager - 3rd line network security

Birmingham, West Midlands
  1. Full Time
  2. IT/Technology
Posting date:01 Jun, 2018
Technical Team Manager – Network Security
Bracknell or Birmingham preferred
Competitive salary + excellent benefits
Network / security / 3rd line / risk / vulnerability / people management

Role Purpose:

Manage a team of 3rd line security experts working across several customer networks. Manage resources to ensure 24x7 network availability and project delivery on security platforms for our strategic customers. 

Manage incident and project escalations to a successful conclusion. Ensure effective delivery of performance dialogue activities and take an active role in the professional development of the team. Build relationships and improve engagement with our customers at a senior level. Deliver a robust life cycle management capability across our multi-vendor networks.

This is a fantastic opportunity for someone to join & manage a highly skilled, and high performing team and really develop their strategic understanding regarding our customers.


Manage resources within the team to ensure continuity of service and on time project delivery
Lead and develop the team ensuring all are enabled to deliver to their full potential
Ensure performance and availability of the security networks meet the requirements of our internal and external customers 
Provide management reports as required to Head of Transport Operations.
Develop and maintain departmental processes and local work instructions to meet the requirements of our customers and improve the quality of service delivered. 
Ensure all security vulnerabilities are captured and appropriately mitigated through technical fix or risk management
Ensure effective life cycle management of hardware and software across our security networks


Security technology understanding (architecture/standards/risk/vulnerabilities)
Project management 
People management
Stakeholder management
Varied technology exposure – Networking/telco beneficial
Life Cycle & Vulnerability Management (network configuration/upgrades)

Technology at Vodafone 

Millions of people interact with Vodafone Technology every day without even realising it. Our products deliver many essential services that critical to the lives of many different people. We connect all sorts of businesses including banks, shops and the media to and critical services such as the emergency services. Our technology and network is the backbone to everything we deliver and without it we wouldn’t have a business. That’s why we’re investing heavily in it and we need talented people to help us deliver the next wave of innovation.  

Why Vodafone?

Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career, and a choice of benefits to suit your lifestyle.

Commitment from Vodafone

 Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company. 

Just some of our recent awards