Technical Product Owner (f-m)

London, Greater London
  1. Full Time
  2. IT/Technology
000000226666
Posting date:10 Aug, 2018

Role Title: Technical Product Owner (f-m)
Location: London, Paddington
 

At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.

 

As a bold global technology leader, our products and services touch the lives of millions, as well as lending a huge helping hand to some of the country’s most crucial organisations. 
From contactless payments to connecting emergency services, our technology delivers some truly exciting initiatives, not to mention the incredible connections we make on a global level every single day. We rely on the brightest sparks to help us deliver new innovations. So if you believe, like we do, that technology can help us imagine, create and realise a more connected future – then we need you to help us achieve that goal! 
We’re focused on building the best network, providing a knockout digital experience and giving back the very best to our business customers.  What links us all together is that we are all customer obsessed, innovation hungry and ambitious! Are you?

 
Role purpose:
 

Within the world of Mobile Communication, technology is a key enabler. A consistent part of Vodafone success is based on the implementation and delivery of advanced and innovative services to its customers. Within Vodafone Group Technology, Infotainment has the responsibility to develop and deploy strategic consumer services across the markets focussing on customer engagement, 3rd party integration for consumer services and Customer Identity solutions.

Vodafone Start, consisting of iOS, Android and Web solutions, helps our customers discover and use apps, services and offers throughout the customer lifecycle.

 

In line with the Vodafone governance process, the Technical Product Owner works closely with Commercial product owners in both - Group and Vodafone operating companies - to drive the vision and execution of the product and align the product roadmap and priorities for new product features, enhancements and improvements.

 

You will need a strong understanding of the technologies and business rules within the product suite stack to allow effective technical communication to the design, delivery and development teams, also to stakeholders and offshore teams. You will also need to effectively communicate, at a suitable level to non-technical stakeholders outside of technology group. You will also need to be able to evangelise the product suite, its capabilities, acting in a pre-sales function to internal and external commercial and technical parties.

 
 
With us you will:
  • Manage the relationship with Global Commercial product owner, aligning on Roadmap and priorities for new features and enhancements / improvements.

  • Build a winning project team and support the project team in delivering within the allocated time and agreed quality levels.

  • Drive key business decisions on make-or-buy, vendor selection, delivery and operational model for the new product or service as well as Supporting Product Managers with product roadmap planning.

  • Identify, manage and resolve dependencies, risks and issues on all layers (technical & organisational) which could affect the successful delivery.

  • Manage upwards and act as central SPOC for status and issue reporting.

Life at Vodafone

You have the power to change the workplace

Customer Service at Vodafone: Brilliant teams. Bursting with personality.


Just some of our recent awards