Senior Communications Manager

London, Greater London
  1. Full Time
  2. Corporate Affairs/PR
Posting date:29 Oct, 2019
Senior Communications Manager - Consumer
F Band

This is an exciting opportunity to join Vodafone UK’s external communications team. You will help us communicate effectively with our business audiences and stakeholders via media and online publications and through social engagement.

About the Role:
Managing a team of four plus and external agent, you will design and deliver the consumer PR strategy and campaigns, to maximise opportunities to drive improved consideration and NPS for Vodafone UK.

You will:
• Design and deliver the consumer PR strategy, through clear campaigns and ad-hoc activity
• Work in close collaboration with brand, social media and commercial colleagues to maximise opportunities to drive improved consideration and NPS for Vodafone UK.
• Manage external agencies and resources to deliver best in class, innovative and highly engaging consumer PR campaigns which drive positive media and social media coverage.
• Ensure all consumer PR activities have the support and buy-in from the Internal Communications and other teams, as appropriate, to support an integrated approach to message delivery.
• Provide specialist advice on reputational impact of key commercial decisions and present strategic options
Ensure that the impact of our communications activities aimed at consumers are measured consistently and effectively to ensure success is clearly defined for key stakeholders.

Core competencies, knowledge and experience:
• Demonstrable track record within a highly rated agency, an in-house external communications department
• Dynamic, self-motivated and clear communicator with the ability to get to the heart of complicated issues with speed
• Experience of working in a collegiate way with senior executives, peers, team members and/or agencies.

Corporate at Vodafone

We work at the heart of our business, providing support, expertise and guidance across our UK operations. At Vodafone we’re always moving, always growing and adapting. It’s this attitude and approach that has allowed us to create a continuous culture of development and secure the best talent around.
Hard work is valued and rewarded and we can offer you a world of opportunities for future development, and a culture that will make you truly proud.

Vodafone Way Behaviours:
ONE COMPANY, LOCAL ROOTS - We work across Vodafone to achieve the best outcome for customers, employees and shareholders.
CUSTOMER OBSESSED - We are passionate about exceeding customer expectations and bring the customer experience to every decision.
INNOVATION HUNGRY - We create and deliver new products, services and ways of working that delight our customers.
SPEED, SIMPLICITY & TRUST – We quickly seek simple solutions to problems and take pride in eliminating complexity.
AMBITIOUS & COMPETITIVE – We deliver the best in class

Please note that all candidates internal and external will be subject to baseline security checks and Vodafone reserves the right to terminate employees that do not meet our minimum vetting requirements.

Please advise if you require any alterations or adjustments to support you through our recruitment process. If so please contact us on

Life at Vodafone

Meet Rebecca Quinn - Assistant Store Manager and Mum

Meet Amy Stoner one of our Technology Discover Graduates

Just some of our recent awards