Retail Technical Expert 40hrs/week - Borehamwood (Partner Store)
Retail Tech Expert – Borehamwood Vodafone Partner Store – 40h
£21,320.00 + Unlimited Commission!
Our Partner Franchise stores are a fresh opportunity to make your mark in retail, offering a number of benefits from a generous bonus scheme to great development. It is more than just mobile, pushing forward with innovative IoT products, gigafast broadband and building ongoing relationships with Borehamwood's discerning customer base.
Is a Partner Franchise role right for me?
Over the last few years, Vodafone has been busy reaching out to eager entrepreneurs, both within our business and externally to revitalise our high street presence by putting our stores in their hands. Partnering together we are allowing them to do what they do best and provide their customers with an exceptional experience, while we do what we do best and bring exciting products and our award-winning network to all our customers. Joining a Partner Franchise store is more than just a retail role, it is a chance to grow and develop within a business while you help to shape and define its brand.
The Technology Expert role
It’s a very varied role. From supporting and educating a customer around setting up/using their devices, to assisting with technical queries, diagnosing and organising repair of faulty devices. It’s as much about understanding the customer as it is about understanding the technology and how our customers use it Many of the questions you receive won’t be the final one, a customer might want to know how to send an MMS but is there a better solution? Once you know what someone wants to do with their phone, you can show them how to make the most of it – and what other products and services we could offer that would suit them perfectly.
As our Handset Hero’s and Technology expert
You’re fascinated by telecoms and technology, handsets and helping. You know your way round every function on your phone. (And the phones of half of your friends, and family who come to you for advice when they are stuck.) So this role at Vodafone is perfect for you. There is no better place to put your skills to use or develop your career fast.
We think the future is exciting; it’s time to Open the Possible.
Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment that respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too.