Retail Technical Expert 40hrs - Tottenham Court Road
Retail Technical Expert - Tottenham Court Road
40 hours per week
£21,320.00 + London Weighting+ Performance Related Bonus & Excellent Benefits!
Are you looking for the next step in your Retail career? Perhaps you have worked in Retail at an Adviser level but now want to make the jump into Management? Want to work for a globally successful company that will support and encourage your professional development? Read on for more information.....
Vodafone has always believed in innovation and development, having recently been recognised with the Giving Something Back award with our multi award winning app DreamLab and Vodafone KeepCup initiatives. From the products we produce to the staff we grow, we are changing the world for the better and we want you to be a part of it.
Is this role for me?
We are looking for a business minded individual, who is a natural leader and lives and breathes sales and all things technical. You will have responsibility for KPIs and store performance, ensuring that your team are constantly motivated to promote the Vodafone way of life and values.
What will I be doing?
A career in Vodafone store management will enable you to drive the performance in your store, ensuring that you are at the forefront of maximising sales, meeting KPIs and targets, and making your team be a part of that journey with you.
Having the initiative to see possible areas of change is crucial, whether you’re training a new team member, helping out on the floor in the lunchtime rush, cashing up, or discussing how to keep customer satisfaction levels sky high at a team meeting, you’ll keep things constantly improving and evolving. You will lead by example, and also support your team to reach their potential and represent our band, ensuring that customer service is at the forefront at all times.
Who are we looking for?
Experience in driving yourself and others to meet targets and KPIs.
Ability to coach, mentor and develop others.
Previous experience in leading a team.
Awareness of following processes.
Great understanding of customer service levels.
Commercial awareness of your local area and competitors.
What’s in it for me?
This is your opportunity to represent the Vodafone brand at the forefront of our business, and make a real difference in your store, taking your team on that journey with you.
Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too.
Please note that all candidates internal and external will be subject to baseline security checks and Vodafone reserves the right to terminate employees that do not meet our minimum vetting requirements.