Retail Tech Adviser 40hrs/week - Bradford Petergate Mall
Vodafone Tech Adviser in our Bradford Petergate Store - With the launch of 5G and our unlimited data plans, there has never been a better time to join Vodafone's award winning team! There has never been a more exciting time to join Vodafone! We are looking for confident and driven individuals with management ambitions, who can assist this store in driving sales and providing an unforgettable customer experience.…
Is this role for me?
It’s a very varied role. We’re looking for someone who is great with people and also loves technology.
You’ll support the Assistant Manager in leading and coaching the team to drive sales, deliver an exceptional customer experience and to exceed store performance measures. Whether you’re training a new team member, helping out on the floor in the lunchtime rush, cashing up, or discussing how to keep customer satisfaction levels sky high at a team meeting, you’ll keep things constantly improving.
Another key element of this role is being able to support and educate our customers around using their devices, assisting with technical queries, diagnosing and organising repair of faulty devices. It’s as much about understanding the customer’s needs, as it is about understanding the technology.
Who are we looking for?
You’re fascinated by technology and helping. You know your way round every function on your phone. (And the phones of half of your friends, and family who come to you for advice when they are stuck).
You’ll have had some experience of supervising others but, as important, you’ll be level headed, have a mature mind set, combined with an enthusiasm, energy and drive that is going to motivate those around you.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer opportunities to help you grow and progress throughout your career and a fantastic benefits package.
What's in it for me?
• Love to travel? 25 days holiday (option to buy or sell 5!) plus leading travel brand discounts.
• Love to Shop? Enjoy discounts with the UK’s best-known brands, restaurants and days out with the family.
• Planning for the Future? Our fantastic contribution matching pension scheme.
• Are charities close to your heart? Paid leave for charity projects of your choice.
• Looking to Learn? Develop a career on your terms with the Vodafone University.
• What about your phone? Great discounts available for you, your family and your friends!
Open the possible and step into an exciting future; apply today
Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment that respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too.