Product Service Owner Mailbox - UK or Portugal

  1. Full Time
  2. IT/Technology
Posting date:30 Sep, 2020

Product Service Owner Mailbox
Location: Newbury or Portugal 

Our purpose at Vodafone is to connect for a better future. At Vodafone Group, we partner with our local markets to drive consistency and earn customer loyalty across 20 countries for over 600 million customers. We are restless and passionate about creating a better future for all. We are always open to new things, and curious to create solutions that our customers will love. We are constantly learning to innovate the way we operate, set our global standards and to deliver on our strategy. Our ambition is to improve 1 billion lives and half our environmental impact by 2025. It’s up to each of us to make this happen. Ready?

Today, we connect one in 16 people worldwide. The technology function is fundamental in building a Digital Society. Our Gigabit networks, the Internet of Things and mobile financial services enable incredible innovations that will make our lives easier, healthier, smarter and more fulfilling. We want to make sure that our technology creates a better future for people, communities, businesses and society. We get it done, together. We think big, take risks, keep the best and learn from the rest. Do you?

Role purpose:
This role encompasses the worldwide accountability for the Technical operational Mailbox Service Ownership in Vodafone. This includes ensuring geo-resilient service availability and superior operational performance of the mission critical mailbox platform whilst assuring Security and Privacy compliance.

This role contributes to boost World Class employees productivity and preserve Vodafone Brand reputation across all 25+ Vodafone ’s Local Markets and Group entities.



Skills Required:
Microsoft Certified (such as MCSE: Cloud Platform/ MCSE: Exchange)
ITIL Foundation Certification or equivalent experience, and experience working in Agile delivery frameworks.
Programming skills: Scripting, …
Core competencies, knowledge and experience:
Over 10 years of Technical Experience working with Messaging environments in large international organizations with Microsoft Exchange and Office 365.
Strong knowledge and demonstrated technical experience in projects and ITIL operations around the Messaging ecosystem (e.g. Microsoft Exchange, Office 365, Network, Microsoft servers administration, Microsoft Active Directory, Cloud Services, Security capabilities such as email hygiene, Data Loss Prevention, … )
Drive and Applied Thinking skills are key for the role to drive Operational Excellence.
Strong communication and presentation skills across functional and cultural boundaries
Ability to engage, inspire and negotiate with stakeholders across Vodafone technology and business units as well as Vodafone Partners and Vendors.


Our commitment

Vodafone is committed to attracting, developing and retaining the best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too.
Get to know us better here and find out what life at Vodafone could be like for you.
Please contact for any application-related enquiries.

The future is exciting. Ready?




Life at Vodafone

Introducing the diaries of our virtual recruits

Meet the award-winning engineer helping to create the future!

Just some of our recent awards