Product Owner

Greater London
  1. Full Time
  2. Digital
000000227767
Posting date:31 Jan, 2019
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Digital Product Owner
Agile Digital job family
London

Competitive salary + Excellent benefits


Digital transformation is a journey not a one off-event. It needs to be nurtured and grown by talented people who experiment, fail fast and innovate at pace.

We continually experiment with ways to make our journeys more intuitive, simple and enjoyable. And we’re constantly testing and trialing ways to give customers faster access to our services, more flexibility - and the richest, most rewarding experience.

All you need is the right mindset and the desire to help us create award-winning digital experiences – we work at pace, we love ideas and collaborate on agile projects.


About the role

As the Product Owner your primary purpose is to define and lead strategically focused enhancements and creation of new functionality for Vodafone’s eCommerce capability (primarily our eShop but also looking at the use of Alexa skills, Google Assistant and chatbots) in order to growth in sales through digital channels.

You will work closely with key stakeholders and suppliers to ensure that product development needs are met and any new propositions are supported in line with planned go-to-market activity. 

This role is a mixture of customer obsession, best practice, and a technology evangelist, balanced with the art of possible from a delivery perspective. The role will work primarily work in scrum based teams defining and executing the eCommerce product roadmap, writing user stories, defining project success metrics and KPIs.


On a day to day basis your role will involve:
  • Been a focal point of contact for the business for the defined product/portfolio of products
  • Continuously monitor customer needs, market trends, competitor activity and regulatory changes to ensure the product remains a category leader
  • Maintaining the end-to-end customer experience of the product
  • Maintaining the capability roadmap, broken down into lifecycle phases which are then tracked against agreed KPIs from inception through to completion/decommission
  • Briefing stakeholders and senior management on the capability roadmap, and associated deliverables, to ensure cross function alignment
  • Managing product feature prioritisation; ensuring stakeholders understand the compromises and constraints
  • Managing product user journey design, ensuring a high quality cross channel user experience
  • Managing product launch, ensuring business readiness
  • Documenting processes and training materials to assist customers in the use of the product feature set

Experience we would like you to have to be considered for the role:
  • Experience of working as an eCommerce Product Owner
  • Experience of defining and delivering Minimum Viable Products, running A/B tests and making data oriented decisions  
  • Expert understanding of eCommerce front ends and the interfaces with backend information systems
  • Vodafone is a large matrix organisation and management of resources across the organisation will be a key requirement of the role
  • Excellent communication and stakeholder management skills
  • Supplier management and influencing skills

Why Vodafone?

Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career, and a choice of benefits to suit your lifestyle.



Commitment from Vodafone

Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company. 

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