Operational Compliance Specialist

United Kingdom
  1. Full Time
  2. Customer Relationship Management
Posting date:13 Jan, 2021

Location: Remote based position (permanent work from home opportunity)

Salary: Competitive plus bonus and other fantastic company benefits

Hours: 37.5 per week


Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice. 


What will you be doing? 

You will provide support and guidance to the consumer care senior leadership team for all matters relating to FCA regulations, regulatory compliance and due diligence.

You will be responsible for driving customer and compliance outcomes from the risk team and driving continuous improvement across all related operational teams. You will also provide advice, guidance and monthly reporting supporting adherence to regulatory obligations.

Who are we looking for?  

To be successful in this role we’d love you to have the following skills and experience:

•    Strong stakeholder management

•    Knowledge of FCA regulations is a must

•    Excellent presentation skills

•    Ability to challenge and influence teams/performance

•    Good analytical skills

•    Experience in supporting teams within demanding timelines in a fast paced and highly visible environment


What’s in it for you? 

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone. 



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