Level 3 Advanced Apprenticeship Field Technician (Birmingham)
Level 3 Field Technician (Birmingham) (Advanced Apprenticeship)
Applicants must live in the following postcode areas: B1-B44, B72-B76, B90-B94, WV or WS
Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people and organisations, you rely on…the likelihood is they rely on us.
And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, a choice of benefits and rewards to suit your lifestyle and opportunities to help you grow and progress throughout your career.
At Vodafone, we firmly believe that we’re at our best when you’re at yours, and that’s why our apprenticeships offer exceptional work and training with exceptional people.
Based within our Technology Enterprise Services area, our apprentices receive mentoring and training within field delivery in addition to classroom training to achieve their Level 3 apprenticeship (Unified Communications Technician) – all within 18 months.
Alongside this, we offer a competitive salary £17,100 per annum (£18,800 for roles in London).
Through the Field Engineering apprenticeship, you will have the opportunity to gain the knowledge, skills and qualifications to become fully competent in fulfilling a role within Field Delivery upon completion of the scheme.
About the role
Whilst in the role you will learn the responsibilities of Field Delivery in supporting customer order delivery and how to build, test and integrate end to end customer solutions.
You will also learn how to build, test and maintain Vodafone’s core network, working with both internal and external parties.
What we will be looking for in you
We are looking for self-starters with a keen sense of intrigue, a desire to fix anything and everything, great communication and team-working skills and a passion for making the experience of our customers the best in the business.
The role holder must be willing to travel afield, working away from home if required and be comfortable working at heights.
The Field engineering role comes with a Vodafone branded commercial vehicle so you will need to have the ability to park this at or near your home.
We need individuals with the ability to work in a focused and flexible manner to meet tight deadlines and who are able to work effectively in teams with excellent communication skills.
What’s equally important is that you are passionate about technology, are self-motivated, and have the ability to learn new skills quickly.
This role also requires someone who has a flexible attitude to working hours as being in a Field Delivery role requires you to be available to work shift and on Standby to ensure we are able to meet our customer and network demands out of hours. Our working patterns include week day, week end and night working.
You need to be 18 years or over on 1st Sept 2018 and match the following requirements:
• A full clean driving license
• A minimum of 5 GCSEs (Grades 4-9 / A-C) including Maths and English at GCSE or A Level, or an equivalent level qualification such as a Level 2 apprenticeship.
• Have lived in the EU for 3 years or more and have the right to work
• NOT have a qualification already at degree level or higher in the same subject
• NOT already have studied a similar level apprenticeship
So how do we show our appreciation of you? The rewards extend beyond the competitive pay; you’ll enjoy a package of benefits that includes a generous holiday allowance and discounts on your shopping as well as Vodafone products. It will be our ongoing mission to support your personal development – it’s as important to retain our employees as it is our customers!
So, if you love technology as much as we do, this is where it’s at. Shouldn’t you be here too?
We're committed to recruiting the best people, whatever their background. If you have a disability, learning difficulty, medical condition or any other individual need, we'd be happy to talk to you about making reasonable adjustments to our application and selection process that will enable you to be your best.
Locations: Applicants must live in the following postcode areas: B1-B44, B72-B76 or B90-B94
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