Lead Business Analyst
We have an exciting opportunity for a Lead Business Analyst to join our innovative Product Management team in Vodafone UK Business.
In this role, you will be leading the strategic direction for UK Business Product by effectively capturing business need, including shaping & scoping ideas, aligning these to business strategy whilst ensuring each product is competitive through market & competitor analysis.
Develop relationships with Project Managers, Product Managers, Subject Matter Experts and transformation project leads throughout Vodafone to understand taxonomies, portfolio and product strategy, transformation paths and commercials such as revenue retention, churn, margin, etc. Ensure that the BA role / function is seen as a thought leader and considered as a key contributor towards transformational goals
Lead benefit case analysis and feed output into programme business cases by utilising information from our sales, customer services, customer experience, commercial management, product management and finance teams, to support product and transformation projects.
Identify and document new and replacement product developments, transformation development and dependencies, including supporting the analysis of capex/opex funding, checkpoint schedules, launch dates, quality assessments etc
Identify and document product, network and IT dependencies across our Technology, Product and IT teams. Ensure integration of this information with programme timelines to identify any gaps and conflicts for transformation projects and product developments. .
Deep dive analysis on business requirements, problem statements, revenues, customer segments, customers and products
You will be an experienced Business Analyst who has the proven experience leading & shaping products, ideally within the Telecom or IT industry. You will have excellent communication skills with the ability to articulate complex issues simply up to senior management level whilst also being able to identify commercially viable opportunities aligned with our business strategy.
It will be beneficial if you have ISEB/ ITIL certifications and are familiar with our product portfolio such as Fixed, Unified Communications, Cloud, Hosting, Security, LAN, WAN, SDWAN, SIP.
About Product Management
Get Ready. Joining our Product Management operations, you will lead an industry leading product portfolio, which is at the heart of our success. We recognise that our customer’s businesses are evolving rapidly in a digital world. We have a proud history of innovation that we invite you to be part of.
Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.
Customers are at the heart of everything we do. We support our people to give something back to the causes that mean the most to them.
Vodafone is committed to making reasonable adjustments for all candidates considered to have a disability during the recruitment assessment process. Should you meet the minimum criteria for the role you are applying to, we will contact you to discuss the reasonable adjustments that you may need.