International IP Support and Build Engineer
Role Title: International IP Support and Build Engineer
At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. We are constantly uncovering tactics to innovate the way we operate, set our global standards or lead our strategic performance. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.
Joining us as a International IP Support and Build Engineer you can be part of our empowering terminals function. The Future is exciting. Ready?”
To adhere with the quality and security standards while executing day to day operational responsibilities within agreed SLA/KPI.
Service restoration for complex faults (Technology & Solution based).
Timely and effective consultation with other Vodafone agencies as required restoring service.
Ensure that escalation is in line with both customer and internal guidelines
Root Cause analysis for complex major incidents & escalated faults
Provide technical and fault management input to customer and management fault reports.
Where required, support new technology, service & solution.
- Support training needs of new starters
Support customer Project and Change delivery activities as required
High level understanding of Ethernet IP & Data technologies, networks & solutions (Cisco, Alcatel/Nokia, Juniper) CCNA or CCNP or CCIP
- Good Analytical approach to problem solving.
- Full SC / BS Security Clearance
A minimum of three years’ experience in an appropriate telecommunications field with a high level of understanding of the technologies used within CORE IP networks Network.
Vodafone is committed to attracting, developing and retaining the best people by offering a motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent benefits programme that you would expect from any global company. For any technical difficulties with submitting your application, please contact firstname.lastname@example.org
Check out the application process and get to know us better here: https://careers.vodafone.co.uk/technology
Read more stories here: https://careers.vodafone.co.uk/posts
The future is exciting. Ready?
London, Greater London
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