Data Center Vendor Governance and Performance Manager / Software Asset Manager

  1. Full Time
  2. IT/Technology
Posting date:28 Apr, 2020
Loaction: Ratingen, Germany; Milan, Italy; Newbury, UK

Role purpose: 
Responsible for assuring that proper performance and governance processes and tools are in place for all GDC Suppliers, In this area he will be accountable for proper execution of Service Review Meetings and Management Review Meetings with Strategic Suppliers, following up improvement actions in order to assure proper value for money from Suppliers. Will be accountable of producing and maintaining  the performance dashboard for GDC Strategic Suppliers. 
Responsible for implementing proper processes and tools  in order to track, control and optimize current spend with all  GDC Suppliers and drive improvement actions, in conjunction with Vendor Managers. In this area he will be accountable of producing Executive reporting about spend situation with Suppliers.
Responsible for assuring the right interface with all Vendor Management team stakeholders and managing the relationship with them,  such as GDC Domains Managers , VPC Category Managers, Technology Architecture teams.
Process definition, maintenance and ownership: Progressively build up a Software Assets Management by leading the definition and development of standards, processes and procedures to be implemented in order to meet GDC’s software compliance, legal and vendor risk management objectives
Work closely with service owners and vendor managers to ensure proper visibility of our current installed licenses positions and anticipate future requirements.
Drive cost optimization by investigating appropriate licensing models.
Setup the means to develop the required processes and governance to build a Software Asset Management culture in CI and Cloud.
Manage inventory, risk and compliance

With us you will:
•    Performance Management - Accountable for the delivery of relevant contractual SLAs and KPIs, analyse supplier performance and drive actions for further improvements
•    Governance  Management – Accountable for organizing MRM & SRM with top strategic Suppeeirs and for managing the actions follow up in order to assure maximum performances. Accountable for the definition of standard and tools in Vnedor Management team 
•    Software Asset Management – Accountable for the implementation and execution of all SAM related processes and tools accoding with best practices (i.e. ISO 19770)
•    Cost Control – Accountable for the correct management and reporting of all spent by Suppliers,  both CAPEX and OPEX

Apply if you have:
•    Ability to analyse complex situations in detail and operate with clarity
•    Understanding of operational processes and KPIs
•    Good team player, international exposure
•    Strong experience in relationship management
•    Proven experience in software asset management
•    Ability to communicate and interact with different layers of organization Leadership capabilities and project management
•    Ideally has strong experience with some major software publisher's licensing models (Microsoft, Red Hat, VMWare, others)
•    Ability to comprehend and interpret highly complex licensing issues
•    Full English proficiency
•    Ability to work with Excel / Access advanced functions
•    Understanding of Microsoft SQL Database
Must have technical / professional qualifications: 
•    ITIL Qualification
•    Preferably detailed knowledge of ITIL and TCO Models
•    Analytical methods
•    Commercial and technical skills
•    SAM & ITAM certifications 


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