Location: Newbury, Stoke, Manchester or Home Based
Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice.
We need a talented analyst with a passion for data analytics to help optimise Credit and Collections strategies. At Vodafone we have a wealth of data sources and are looking for individuals who are able to unlock the value for both our Consumer and Enterprise businesses. If you love translating data into useable insight and recommendations, this is the role for you.
What will you be doing?
Use data to generate insights and to make recommendations that improve our customer journeys and repayment performance for customers in arrears.
Responsible for the production of regular data and reporting to support Management Information.
Investigate new third party data opportunities that will support us in delivering improvements to the customer journey and ability to make repayments (i.e., affordability and vulnerability) for customers in arrears.
Who are we looking for?
Experience of programming in SQL is essential
Strong Excel skills
Excellent communication skills and the ability to translate complex data into meaningful insights
Stakeholder management skills and the confidence to present own findings to senior members of the team
Preferably experience of programming in SAS
Preferably experience in a Credit and Collections analytical position
Our promise to you:
An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone.