Customer Service Adviser – Based on Client Site (London)

London, Greater London
  1. Full Time
  2. Contact Center
F2F001237
Posting date:09 May, 2018
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Customer Service Advisor - based on client site


37.5hrs week Monday - Friday 8am - 6pm


Salary - £21,000 + £3,100 London allowance + up to £2,000 bonus + great benefits

 

At Vodafone, we firmly believe that we’re at our best when you’re at yours, and that’s why our careers offer exceptional work with exceptional people. Our teams are at the forefront of the technology that’s bringing smart metering into homes, streaming music into cars, delighting phone users with fantastic call quality but also enabling our people to get involved in all sorts of fundraising with JustTextGiving – the UK’s first free text donation service.

 

You will be based on one of our client sites and be the first point of contact for them. You will need to have good Face 2 Face skills as well as being able to communicate by email and on the phone. You will be key to the relationship of smooth running of this client account. There will be a very varied array of day to day queries and tasks that you will encounter, all of which you will need to deal with a professional and timely manner.

 

Why Vodafone?

 

So how do we show our appreciation of you? The rewards extend beyond the generous pay; you’ll enjoy a package of benefits that includes a generous holiday allowance and discounts on your shopping as well as Vodafone products. It will be our ongoing mission to support your personal development – it’s as important to retain our employees as it is our customers! 

 

More a nerve centre than a contact centre, complete with chill-out rooms, energised areas, restaurant and on-site shop to use your staff discounts check it out here, you’ll be operating in a vibrant team, pulling together in a great atmosphere. After two weeks’ induction and four weeks in the skills centre, your training will never let up.

 

Proud to be in The Sunday Times 25 Best Big Companies To Work For 2018

 


 

Commitment from Vodafone

 

 

We're thrilled to be a Stonewall Top 100 Employer and to have been awarded Number 1 Best LGBT+ & Friends Network


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