Customer Service Adviser – Based on Client Site (Hatfield)
Salary - £21,000 + up to £2,000 bonus + great benefits
At Vodafone, we firmly believe that we’re at our best when you’re at yours, and that’s why our careers offer exceptional work with exceptional people. Our teams are at the forefront of the technology that’s bringing smart metering into homes, streaming music into cars, delighting phone users with fantastic call quality but also enabling our people to get involved in all sorts of fundraising with JustTextGiving – the UK’s first free text donation service.
You will be based on one of our client sites and be the first point of contact for them. You will need to have good Face 2 Face skills as well as being able to communicate by email and on the phone. You will be key to the relationship of smooth running of this client account. There will be a very varied array of day to day queries and tasks that you will encounter, all of which you will need to deal with a professional and timely manner.
So how do we show our appreciation of you? The rewards extend beyond the generous pay; you’ll enjoy a package of benefits that includes a generous holiday allowance and discounts on your shopping as well as Vodafone products. It will be our ongoing mission to support your personal development – it’s as important to retain our employees as it is our customers!
More a nerve centre than a contact centre, complete with chill-out rooms, energised areas, restaurant and on-site shop to use your staff discounts check it out here, you’ll be operating in a vibrant team, pulling together in a great atmosphere. After two weeks’ induction and four weeks in the skills centre, your training will never let up.
Monday to Friday between the hours of 8am – 6pm