Customer Sales Advisor - Stoke on Trent
Inbound Telesales Advisor – Stoke-on-Trent
£18,500 basic salary plus average OTE of £7,000pa (subject to meeting various monthly sales targets)
Monday – Sunday, shifts between 8am – 8pm. 37.5hrs per week.
Are you customer focused? Target driven? And hungry to earn lots of money…? £££ Our Inbound Telesales Advisors are exactly that and we want you to apply now if you feel you are too!
The purpose of this position is to take calls on an inbound basis from new or existing customers and to convert them into sales. Our Advisors achieve this by asking open (fact finding) questions to really assess and determine the customers’ needs and match the result to the most suitable package that really meets their requirements and lifestyle. You will quickly need to engage the Customers attention and have a really strong, attractive pitch and rapport build to truly show them all the reasons why they want to be a Vodafone customer (whether that be for mobile, data and/or home broadband). These customers may be shopping around so you may have to overcome various objects in order to close the sale. Whilst doing so - it’s absolutely key that you deliver an exceptional experience to each and every customer that you speak with – because we all deserve an interaction that’s memorable for all of the right reasons! To ensure this happens you need to be:
Confident with excellent communication skills
Passionate, enthusiastic and engaging
Self-driven to go above and beyond
Level headed, mature mind set - combined with enthusiasm, energy and drive
Regardless of who you are, where you come from and no matter what your background is - Vodafone offer a first class, comprehensive training package with a dedicated Training team, Managers and coaches all working together to enhance your skills and behaviour(s) to ensure you become a stellar, successful Telesales Advisor.
What’s in it for me? We’ll reward your hard work with an exceptional package to match.
Incentives to win holidays abroad. (Recent wins include Dubai, Croatia and South Africa!)
Internal development program “Aspire” to train our next generation of Team Managers. It will be our ongoing mission to support your personal development – it’s as important to retain our employees as it is our customers!
33 days holiday per year! (including 8 bank holidays) with the option to buy or sell an additional 5 days leave.
Up to 40% off 2 handset and data packages as well as 80% discounted SIM only deals for yourself, family and friends.
Discounts at HUNDREDS of high street retailers.
Award winning, world and market leading maternity package. Alongside the company pension and share save plans.
So what are you waiting for? Come and join a vibrant team and be involved with people who genuinely love their job and those they work with. Apply now!
Commitment from Vodafone
Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive work environment in which talent is truly recognised, developed and rewarded. We believe that diversity plays a meaningful role in the success of our business and we are committed to building an inclusive work environment. This respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.
Please advise if you require any alterations or adjustments to support you through our recruitment process. If so please contact us on firstname.lastname@example.org
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