Converged Care Technical Team Leader - Newark

Newark, Nottinghamshire
  1. Full Time
  2. Contact Center
F2F001717
Posting date:08 Jul, 2019
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Home Broadband Team Leader
 

Competitive Salary, annual bonus + excellent benefits

 

Shift pattern: 37.5 hours a week, Monday to Sunday with shifts between 8am and 9pm

 
Is this role for me?
 

We have a fantastic opportunity for a Team Leader working in our Home Broadband department.

In this role you will be responsible for leading, managing and developing a team of up to 15 Home Broadband Advisors, setting clear and stretching performance goals.  You’ll create an environment where our employees are motivated and engaged through effective communication and coaching, ultimately ensuring that a positive and memorable customer experience is delivered every time!

 

Supporting and developing the team is a big part of the role, so you’ll need to have strong people management experience. Then there is something a bit more inbuilt - the communication skills and empathy you need to swiftly develop a rapport with anyone, that’s what great leadership is all about. 


What’s in it for me?

Excellent internal career progression opportunities It will be our ongoing mission to support your personal development

28 day’s holiday + 8 bank holidays

40% Pay monthly discount or 80% discounted SIM packages for yourself, and up to 60% for your family and friends

Leading pension and Maternity scheme

Discounts at 100’s of high street stores


Commitment from Vodafone


Vodafone is committed to attracting, developing and retaining the best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays a meaningful role in the success of our business, and we are committed to building an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences. We are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

We're thrilled to be a Stonewall Top 100 Employer and to have been awarded Number 1 Best LGBT+ & Friends Network


Your future is exciting. Ready? 

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