Business Design Specialist

Newbury, Berkshire
  1. Full Time
  2. Strategy
Posting date:01 Aug, 2019

Role Title: Business Design Specialist

Location: Newbury


At Vodafone Group we build connections to all our Global operations, acting as an advisory board to drive consistency and customer excellence across 30 countries and for over 420 million customers. By joining Vodafone Group, you will be part of evolving our digital world of total communications. Now is the time to get on board.


Vodafone Global Enterprise partners with large multi-national organisations to find better ways of working through our total communications solutions. We enable them do ‘more with less’ by empowering their people to work more flexibly, simply and efficiently to ensure their business is built on firm connectivity foundations. Across our global fixed and mobile networks, cloud-based hosting platforms, Internet of Things solutions, technical expertise and professional services offerings, we can connect global organisations in a rapid changing world to ensure they stay agile and competitive – wherever in the world they do business. What links us all together is that we are all customer obsessed, innovation hungry and ambitious! Are you?


Our Team:


Vodafone Group Transformation lead and deliver exciting programmes and projects that span the Vodafone Group business. We are now seeking a Business Design Specialist to lead and support the delivery of the highest profile business change programmes in Vodafone Group.


You will be someone with exceptional communication and influencing skills, able to bring stakeholder groups along with you on the journey, ensuring a collaborative and unified direction is maintained and achieved. You should also have a strong Architecture understanding, but crucially focusing on the Business requirements and relationships.


You will own:


  • Interpretation of Programme Vision and Strategy into impacts and requirements (business change statements) on the Vodafone Operating Model, Business Capabilities and Customer Journey
  • Cooperating with and coordinating different departments of the company at central and local level, e.g Enterprise IT, Customer Operations, Legal & Regulatory to obtain necessary support for the definition of changes to Business Capabilities and the sizing of the resulting Business Impacts of change
  • Supporting Business Owners, Finance, Programme Management and Enterprise IT in designing Programme phasing in order to maximise business benefit realisation
  • Supporting Programme Management and Business Change in the ongoing estimation and planning of the Business Change activities and Business



The Future is exciting. Ready?


With us you will:


  • Assess Project / Program level capability, business design and manage dependencies
  • Manage and prioritise fixed and variable features and capabilities as part of the overall solution intent, supporting the Product Owner with feature and capability prioritisation
  • Own Enterprise Architecture model maintenance, governance and evangelization
  • Align closely with Business subject matter experts, Business owners, IT Solution Architects, and Delivery counterparts


What you can expect from us:


In return you will enjoy a competitive salary and benefits package with Vodafone in an incredible working environment at Paddington offices and Newbury HQ – with onsite gym, barista style coffee shops, canteen and more.  You will work with a leading digital-telco organisation, playing a key role in driving positive change for the business through a wide variety of projects and programmes.


Apply if you have:


  • Proven experience in Enterprise Architecture (TOGAF) and Transformation within core Telecom operational processes & related systems (ITIL, eTOM)
  • Ability to relate Telecoms product technology, processes, IT and people/organisation to provide a coherent Programme design with a strong focus on the customer experience and operational benefits
  • Strong facilitation and negotiation skills, having worked within multi-disciplinary virtual teams, providing systems integration/business transformation services
  • Preparation and review of business cases including people, processes and technology costs


We’re happy if you:


  • Have working knowledge of Enterprise Architecture models, SAFe



What is the key to our success? It’s simple – our people. Across a Global footprint, we believe we’re at our best when you’re at yours. From our diverse workforce, our flexible working policies to our creative work spaces, we embrace a culture of learning and sharing to develop our next stage growth. It’s in our hearts to push forward, to create a better future, to never rest and find new ways that help people communicate.


We are committed to developing the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised and rewarded. We respect, value and celebrate our people’s individual differences - we are not only multinational but multicultural too.  Our excellent flexible benefits programme allows you to choose what’s right for you.  Our Vodafone Foundation gives the ability for our people to give something back. We embrace empowering our people to shape their world.


To discover more about how Vodafone Group leads the way in Diversity & Inclusion and hear our CEO Vittorio Colao talk about how he is listed as one of the top 10 men fighting for gender diversity, please click here.


The future is exciting.




For any technical difficulties with submitting your application, please contact


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