Business Analyst

Newbury, Berkshire
  1. Full Time
  2. Other
Posting date:24 Jul, 2018

Business Analyst

The future is exciting. Are you ready to join our Enterprise Operations as our next Business Analyst?

The role
Working with our Project and Product teams, you will lead the analysis effort on significant and often market leading projects, through owning and facilitating the requirements process and providing analytical and commercial insight to drive solutions.

You will effectively capture, document and manage business need, including shaping and scoping ideas, aligning to business strategy and business goals, eliciting business requirements, and ensuring traceability of requirements throughout the project lifecycle.

You will accurately assess business architecture impact, including the impact of change on existing processes, organisation and technology. Capturing and documenting new and updated business processes, business intelligence, data and information modelling.

Key accountabilities and decision ownership
• Develop relationships with Project Managers, Product Managers, Subject Matter Experts and Transformation Project Leads
• Lead benefit case analysis and feed output into programme business cases
• Identify and document new and replacement product developments, transformation development and dependencies
• Identify and document product, network and IT dependencies across our Technology, Product and IT teams
• Work with finance and billing teams to conduct data analysis and facilitate data mapping for customer and revenue
• Define, build, maintain and develop an integrated roadmap with up-to-date information captured across Product, Finance, Technology and IT teams within Vodafone as appropriate

About you:
• Business Analyst experience
• Experience with telecoms products, networks, applications, processes, managed services
• Worked on setting strategies
• Excellent communication skills and the ability to articulate complex issues simply and with impact
• Strong Customer focus
• Understanding of telecoms – products, services and process design
• Understanding of financials – costs, benefits
• Certifications - ISEB, ITIL desirable

About Enterprise
When it comes to taking care of business – our Enterprise teams have got it covered. We provide compelling services for every business, big or small, in fixed line communications, mobile solutions and converged services. We’re the No 1 challenger telco helping our customers build better businesses, providing our global experience and local industry expertise to support businesses when they need it.

About Major Programmes
Get Ready. Joining our Major Programmes operations, you will work on our most high profile Programmes yet. It’s business critical activity will deliver via a series of work-streams and projects. With over 10,000 customers across all segments, this is an exciting and challenging place for you to make a noticeable difference. We invite you to be part of this.

About Us:
Joining Vodafone is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do. We support our people to give something back to the causes that mean the most to them.

And what’s it like to work here?
We have created an environment where you can look forward to coming to work, providing a flexible way for you to be at your best.

Our Commitment

Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.

Vodafone is committed to making reasonable adjustments for all candidates considered to have a disability during the recruitment assessment process. Should you meet the minimum criteria for the role you are applying to, we will contact you to discuss the reasonable adjustments that you may need.

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