With our customers at the forefront of our minds, our passion to evolve, experiment and learn fast is as prominent as ever. Our changing world has meant our teams determination to get it done together has allowed us to design and launch new propositions in record time. 


Our curiosity to innovate drives us to create the future and develop platforms and ecosystems that are unique to us. We strive to understand how our technology can improve the day-to-day lives of our customers. #TogetherWeCan



The Speechmark - Our Digital Hub 



Our newly built Digital Hub in Southwark houses over 1000-strong consumer, digital, and technology-minded individuals. Our investment cements Bankside in Southwark as one of the fastest-growing centres for creative and digital expertise in London. The Speechmark allows our employees to develop, lead, and deliver the best possible outcomes for our customers. Helping to innovate, invent and improve our digital society. 

When it’s safe and advised to do so, we will return to the office environment and our employees will be able to enjoy the brilliant agile facilities our digital hub has to offer.


Our Areas


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User Experience

Our User Experience teams are responsible for creating experiences that inspire, engage and excite our customers. As a UX/UI Designer, you will get the opportunity to use the latest technologies to design how we interact with our customers across different platforms and products. Or if content is your passion, our Content Designers are responsible for creating, updating and maintaining web pages, display ads, banners and promotional/price changes with engaging content. If you love speaking to customers, then maybe a Researcher role would suit you in this team. In this type of role, you will work directly with users to research, collect feedback and map out what our teams work on next.


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Digital Care

Our Digital Care team is accountable for ensuring we provide an engaging and frictionless support through our online services and through our App. The teams are split across the full customer lifecycle from prospect through to retention, meaning you could be working on improving a range of different online journeys for our customers. You will work with the Marketing, Commercial and Operations teams within the company to deliver the best possible self-service sales and support experience for our customers, through an Agile delivery.


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Digital Sales

Our Digital Sales (Ecommerce) team are responsible for driving online sales growth across all of our customer touchpoints. As an Ecommerce Manager, you will own the strategy and online trading performance of a category (SIM only for example). You will do this by collaborating with a range of different teams such as marketing, merchandising, analytics and pricing to identify sales opportunities, identify how to maximize customer traffic and create a truly multi-channel customer experience.


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Digital Transformation

Our Digital Transformation team support the transformation journey happening across Vodafone UK. They work across different teams to define, plan and deliver major innovative digital change projects. In the role of a Demand Manager, you will help plan our transformation journey, ensuring our teams are resourced suitably and understand priorities. As a Digital Transformation Manager, you will get involved at the concept stage, working on strategy and innovation to help projects come to life. Alternatively, if communication and building relationships are your passion, a Change Manager position is something to consider.


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Digital Analytics

Our Digital Analytics team provides crucial insight to enable us to provide the best experience for our customers. As a Digital or Web Analyst you will study the data around our customer journeys, marketing performance and trading/sales to provide valuable insight. This insight empowers our teams to make well-informed strategic decisions. You will use the latest technologies and collaborate with a variety of different teams to deliver key solutions.


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Agile

Our Product Owners and Scrum Masters play a fundamental role in optimising our team’s performance, ensuring our delivery of products and services are the best they can be. As a Product Owner, you will manage and prioritise the list of new product features, enhancements and functionality that our development teams are building for www.vodafone.co.uk and the My Vodafone App. As a Scrum Master you will help our teams perform at their highest level, ensuring agile values, principles and practices are adopted and evolved. More crucially, you'll be passionate about evolving from “doing agile” to “being agile.”


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Commercial

As part of our commercial teams you will sit at the centre of the Consumer Business and lead the delivery of all trading targets, manage all commercial aspects for our teams and it's supporting functions. Alternatively, you could be translating segment and channel strategy into market leading business performance.  The right candidate for this team will have a natural flare for accurate numbers, have the ability to connect the commercials to the business strategy and collaborate with wide range of stakeholders.


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Propositions

Within our Propositions team you will help develop and tailor our key customer segments, making sure they are innovative and challenge the norm. This generally includes defining key customers, market insights, target audiences, and the strategies to unlock these in the market.  Bringing together the best of Vodafone’s consumer offerings helping us to make the most of the exciting opportunities the future holds and ultimately growing our consumer engagement and satisfaction.


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Digital Engineering

With multiple awards under our belt, we’re already recognised as one of the best modern software engineering and DevOps companies, but we have big ambitions for the future, and we’re looking for people who can match that with their own.

Learn more


Want to be forefront of Vodafone’s digital journey? Click the below to search our roles.



List #1

Life at Vodafone

Women in Engineering: Katie's Career

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Technical specialist Katie Pontin is now a six-year Vodafone veteran. “I’ve always had a passion for technology, but I didn’t have a clear idea of which career path to follow,” she says.“So I joined the technology graduate programme at Vodafone. They’re always at the forefront of innovation and technology. But from the outside, you’re not aware of all the individual roles available.”After spending time in retail, corporate security and operations, Katie soon found her calling in the networks team.“Working with new technologies, getting my hands on those at the forefront of innovation, and meeting customers’ demands, takes problem solving and creativity. It’s enjoyable to work through all that and reach the end goal,” she says.  Getting hands-on experience, even if you do something wrong, that’s the best way to learn. No question is a stupid question. I’ve been really lucky to have that support to try new things and not have a fear of failure  On International Women in Engineering Day, Katie’s advice to young girls and women considering a tech career is simple: “Don’t be afraid to get involved! The roles within engineering and technology are broad, so explore the options and don’t feel like you’re expected to know everything from day one.” Read more about Katie's story and pursue a career in technology today: Read More   Apply for Tech Roles

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For Women in Engineering day, Katie Pontin looks back at her career and offers her advice to women aspiring for a career in tech.

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Women in Engineering: Jasmine's Journey

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Graduates & Students

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Why did you decide to join Vodafone?“I knew about Vodafone from the media, friends and family and after some research, realised Vodafone apprenticeships offer great support to newcomers like me.  I have already learnt a huge amount and it is obvious that there are lots of future opportunities. Vodafone has admirably made a statement to give attention to females in the workplace by setting a goal of supporting female talent.  The target is to be recognised as the world’s best employer for women and this is one of the reasons why I decided to join Vodafone.” What do you do day to day? “The UK is divided into regions of which I cover the South-South Central area.  This takes me to places such as Reading, Slough, Bracknell, Guildford and Oxford.  Depending on the requirement, I collect new communication equipment from a local storage area before attending customer premises, cell sites and datacentres. There is a Service Level Agreement in place which determines the time I must complete the task.  For example, a common task I perform is to install patching (fibre cabling) into racks in the Vodafone Bracknell datacentre.I have also been assisting on a recent project by installing kit called Nokia 7250. For the Redstream Evolution project which is Vodafone’s next generation Ethernet-based aggregation network to support mobile, broadband and enterprise customer traffic from our footprint in BT exchanges. The Field Services team are delivering a large part of it!" The Field Services team I am in gives me access to a great support team and a huge area of technical knowledge which I can tap into.  What support have you received throughout your apprenticeship?“When visiting a site, I attend with another engineer who acts as my mentor.  They have also been through the apprenticeship scheme so has an understanding of what difficulties I may face.  I can call on them for technical advice and they are keen to assist where possible. We have weekly team meetings in place that we all attend to get to know the other team members, share our knowledge, as well as listen to any updates that may affect us. My manager is also one of the people who heavily supports me with regular catch ups if I have any concerns and also to see how I am progressing/developing throughout my apprenticeship.” Inspired by Jasmine’s experience? Head over to our Apprenticeship page to learn more about our opportunities and to register your interest today. Register your interest   

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We caught up with Jasmine to learn more about the Technology apprenticeship that she is currently doing with Vodafone and the support she has received to shape her career.

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Women in Engineering: Niru's Experience

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“Hi, I’m Niru & I joined Vodafone Group as a Software Engineering Technology Graduate. I decided Vodafone would be the best place for me as the people I met during my interviewing process were genuine, supportive and kind. There is also the Vodafone Foundation which eased my decision in joining Vodafone as I knew I’d be working with a company that actively helps around the world. I wanted to do a graduate scheme as my academic background was technical, and I wanted to understand where I could use and develop technical and soft skills, while understanding the business aspects of a corporate company.   I have had a great experience since joining the graduate scheme! I’ve rotated 3 times, exploring different parts of the Vodafone Technology function. I worked on projects that involved working with a robot, learnt how to map APIs and experimented with new machine learning techniques. My highlight of the graduate scheme was running my own data science workshops both in person and virtually. The pandemic didn’t put too much strain on my learning or development with Vodafone, as they are digitally advanced in keeping productivity levels the same as working in the office and they took extra measures to make sure the graduates were not missing out on the graduate experience. I have now offboarded into a data scientist role within Group Business and I couldn't have done this without the amazing support from our HR teams, all the managers that mentored me, and all the colleagues I met that gave me advice on facilitating my career within Vodafone. I would highly recommend the graduate Tech scheme to anyone that’s willing to learn and grow in a healthy work environment and experiment with new ideas.”  If you are interested in starting out a career in technology, head over to our Early Careers page to learn more about our graduate programme and register your interest today. Register your Interest  

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As part of Women in Engineering day, we heard from Niru about her experience within Software engineering, as well as her time on our Technology graduate programme.

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Vodafone UK creating a digital future for all

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"My vision revolves around two things. One, offering the very best products and services to our customers. Two, building a future that is sustainable, inclusive and fair. They are inherently interlinked, and I think Vodafone is uniquely placed to make them a reality." Closing the digital divide "I also want us to use our technology to help build a digital future that’s better for everyone."  Digital inclusion – connecting the disconnected – is a core part of our purpose as a company. "Technology can enhance our lives in so many ways – just think how much we do online these days, particularly as a result of the pandemic lockdowns. But many people don’t have access to it. And even if they do, many don’t know how to make the most of it. We want to change that, because digital inclusion – connecting the disconnected – is a core part of our purpose as a company." Protecting our planet"We’ve already done a lot to reduce our carbon footprint using science-based targets.""But now we’re going further, faster. We’re pledging to eliminate all carbon emissions from our own activities by 2027 and those of our suppliers by 2030." "We’re building a digital future that’s sustainable, inclusive, and fair for all the communities we serve."#TogetherWeCan Join us on our mission to protect the planet and close the digital divide - Search for jobs today. Read More   Search for Jobs

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CEO of Vodafone UK, Ahmed Essam outlines his vision for creating a digital future that’s sustainable, inclusive and fair.

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