We’ve got no reason to be quiet

Vodafone Digital is our future. A complete transformation of us and the way we work.

Becoming a digital-first company will take us forward in everything we do, from the way we interact with our customers, to how we cater to their every need. It’s also a huge part of how we communicate in our campaigns and create data-driven propositions.

Our internal processes will also become more efficient, more automated and based on real data. It’ll also help how we organise our teams using agile methodologies. 

We’ll start by focusing on our Consumer segment. For us, it’s important to fully understand our customer base and to have full end-to-end ownership of all projects and products being released.These will impact their lives, their experience and their digital journeys when interacting with Vodafone.

We’ll put all of this into action in our Consumer & Digital Hub in Southwark London. Where we’ll make our pace of delivery faster to bring the best possible outcomes for our customers.

Life at Vodafone Digital

It’s time to talk about what it really means to work here: what keeps us moving and what makes us different from others.

We are the eyes and ears, the head and heart of digital. Innovating, inventing and improving is our mission. It’s at the heart of everything we do. 

Digital tribes

We wanted to implement a way of working that allowed people to have a real and direct influence on our customer experience. This meant giving them accountability to deliver but also making sure they are empowered to achieve their own goals with as much autonomy as possible.

Adopting agile methodologies is a big part of this, but the real prize is having business people, creatives and technologists working side by side to come up with new ideas and find ways to get them in front of our customers as quickly as possible. 


Our tribes

Digital Engineering Tribe

With a passion for modern development technologies and a relentless drive for industry practices, the Digital Engineering Tribe make sure our digital channels have an impact on millions of customers.

Segment Tribe

The Segment Tribe drive our marketing strategy and execution, with digital thinking at its heart. They tailor propositions to every one of our segments and drive traffic to our site.

Brand Centre of Expertise

Our Brand Centre of Expertise manage one of the largest marketing budgets in the UK and deliver high return on our investment behind highly effective plans. They measure success on Brand Consideration, NPS, but most importantly on brand love.

Big Data Centre of Expertise

Think big, start small, scale fast. That’s Data’s mission. From apps to chatbots, artificial intelligence to robots, Big Data is creating opportunities to explore, experiment and expand on what’s possible.

Base Marketing Tribe

Base Marketing manages our existing customer base all the way through their lifecycle. They do this by putting targeted, relevant and personalised offers and messages into action across all our channels. The goal? To build relationships with customers and create value for Vodafone.

Digital Enablers

Digital Enablers are at the heart of our Digital Transformation. Working with our Digital Engineering Tribe, they drive innovation at a fast pace. They employ creative thinking and latest technologies to create compelling ecommerce journeys, seamless self-service and immersive content.


Job Families

Agile

Make sure all Agile processes are in place and help teams reach their goals by pushing people to deliver their maximum potential.

Roles: Scrum Master, Product Owner


Big Data & Analytics

Work with sophisticated technologies and turn unstructured data into something incredible.

Roles: Data Scientist, Digital Analytics Manager

Commercial & Campaigns

Lead our campaign and targeting strategies, and incorporate insights to make sure our advertising is efficient.

Roles: Commercial Manager, Propositions Manager

Digital Marketing

Follow our customers’ journeys and provide input on how we can provide them with a better experience end-to-end.

Roles: eCommerce/Digital Sales Manager, Digital Sales Manager

Creative

Create exciting creative content, working alongside our designers to make sure visuals elements are aligned to our tone. Help keep the look & feel of our brand consistent across all mediums.

Roles: Content Designer, UX Researcher

Software Development

Bring your technical expertise and use your innovative ideas and the latest web technologies to develop digital solutions, and bring creative design to life.

Roles: Front End Developer, Java Back End Developer


Just some of our recent awards