Vodafone Business are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow. 

Our UK business employees handle a large variety of accounts, from a single UK business mobile connection to national network connectivity contracts worth £100’s of millions. Due to the integration of one of the UK’s most extensive fixed network capabilities into our portfolio - we offer our customers access to the industry’s only directly provided fixed and mobile communications service. 

The exciting possibilities and opportunities are truly unbounded when it comes to working as part of the Vodafone Business team.


Our Areas


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Partners (Indirect)

In a world that supports choice, we recognise that many of our customers will choose to source their Vodafone products and services indirectly. We need to make sure these key partners are carefully selected. Having the right partners is crucial to our business, and by doing so ensures that our customers will not only have access to the very best range of products but also to the best services via an outstanding group of resellers. 


Typical roles: Business Partner Manager, Indirect Sales Partner Executive, Business Support Adviser


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B2B Marketing

Our marketing teams deliver best-in-class marketing, and their goal is to win over the hearts and minds of our business customers. They do this by getting customers to fall in love with our brand and what we stand for. We find smart ways to impact customer perception by using new digital technology to provide offers and services that are relevant and attractive.


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Commercial 

Great commercial teams make great business decisions, and we’ve got one of the best in the world.

Our commercial teams are the bedrock of Vodafone, making the most of opportunities every day. We provide big data, insights and analysis so that we’re armed and ready to shape the future of Vodafone. Joining our commercial team means you will look at strategy, transformation, bids and products. You will evaluate solutions, costs and competition and we encourage and reward you for initiating your route to success.


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Regional Business

For us, sales are the foundation of our business. The regional business team focuses on our SME and mid-market customers (10-500 employees). At the small end of the scale, the sales are driven by desk-based teams, and the rest sits under the remit of aligned geographical regions. The team is split into Pre-Sales, Direct Sales and Service Management functions, and work towards one common goal - helping our customers succeed in the digital arena by enabling our total world-class communications.


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Major Business

An outstanding team creates exceptional work, and we are unified in our approach. Major Business owns the relationships with our largest UK centric enterprise customers (500+ employees). We ensure these customers are looked after by either a dedicated person or even a team, field-based or onsite.  The Major Business team is split into Pre-Sales, Direct Sales and Service Management functions, together they offer our customers access to the industry’s only directly provided fixed and mobile communications service.  


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Vodafone Secure Sector (VSS)

Vodafone Secure Sector is committed to providing world-class secure solutions for our enterprise clients. As we strive to keep ourselves ahead of the game and the threats, you will get the opportunity to lead the way in telecommunications and work with the latest technologies.


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Product

Meeting our customers’ needs with an industry-leading product portfolio is at the heart of what we do. Continuous investment in our product capability and our people enables a connected world across a broad and diverse product portfolio.  Our product management roles span all areas of the product lifecycle, including Connectivity, IoT, Hosting, Unified Communications, Cloud and Security. We have a proud history of innovation at Vodafone, and we promote this culture within our product community.



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Life at Vodafone

International Women's Day 2021at Vodafone UK

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Diversity & Inclusion

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3/9/2021

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To mark International Women’s Day this year, we want to shine a light on all the inspirational women at Vodafone and the amazing people who support them. This isn’t just about our high-flyers or the ‘usual’ faces: we want to uncover the people doing extraordinary things in their everyday life, the #ExtraordinaryInTheOrdinary. Want to know more about Life at Vodafone? Click the button below! Tell me more!   

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Celebrations of International Women's Day 2021at Vodafone UK. Shining a light on Vodafone's truly inspiration women. We #ChooseToChallenge.

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Introducing the diaries of our virtual recruits

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Diversity & Inclusion

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9/21/2020

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During the lockdown, we continued to hire across the globe. We’ve continued to conduct interviews and we’ve continued to welcome new members into our teams. But this time it’s virtual.  Since the start of lockdown our digital journeys have been accelerated. We have welcomed over 345 new joiners in Vodafone Group-UK, alone. Our face-to-face interviews have moved to Skype and although many of our assessments were already online, more focus has gone into upskilling recruiters and improving the virtual assessment experience.  A lot has changed. Not just for our recruiting teams, but for our new joiners as well. Imagine joining a company without physically meeting anyone. Without ever stepping foot in your office. This has been the reality for many employees around the world. As we went into lockdown, we asked our new joiners to document their experience of joining a company virtually. We wanted to hear the truth about their excitement and concern in these uncertain times, and it’s been great to see from their video logs, that the experience has been positive.  This is how we #StayConnected while we #StayHome. In order to accommodate our new virtual lives, all of our new joiners are now invited to a virtual-induction which is spread out over the first week. They receive their IT equipment before day one, with clear guidance on how to set it up, and are involved in a week full of various activities and sessions to help them get started, feel included and get to know Vodafone better. Our employees have been inventing new ways to continue regular work-life, from home. From virtual cafés to surprise birthday cake deliveries. There are some perks to working from home. Like popping to your favourite bakery in between meetings or soaking up some well-needed vitamin D on a beautiful day. In many ways, these uninvited circumstances have brought us together in ways we didn’t expect. We’ve seen virtual yoga sessions, global webinars, we’ve even shifted from cards to videos for birthdays and those leaving us.  We appreciate these times are hard on everyone, but if you are currently looking for a new start, know that our recruitment process is all ready to go, from home. Check out our available opportunities now.  Search Careers 

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Here's how our new joiners have been getting on during lockdown!

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Opportunities, Growth and Networking: An Insight into Sales at Vodafone

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B2B

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8/17/2020

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"Hi, I’m Andi Soric and I head up the London Acquisition Team within Vodafone Regional Business!  Vodafone Business is one of the most recognised B2B technology organisations in the UK, and I’m lucky enough to work in one of its fastest-growing markets, London. My role includes consulting and managing the growth of some of the world’s most known brands and organisations. The demand, especially within the technology, professional services, and the commerce space, in London means there’s so much a variety of opportunities. Alongside that, as London’s regional business team grows, there is a great opportunity to grow with it, and since I’ve been here we have had the pleasure of promoting almost 50% of the workforce into more senior, targeted specific sales roles. Despite everything going on at the moment, we haven’t stopped our training and development but moved our office based academy training sessions to online coaching and deal clinics! This is where we review deals, construct role-play conversations, and prepare detailed pre-meeting plans to ensure our teams are as prepped as possible. We deliver this learning environment with a key focus on creating a feedback hungry environment, which means individuals proactively gain an awareness of what they’re doing brilliantly, but also what they can improve. Apart from the odd weekly quiz (despite being slightly quizzed), we hold weekly sessions where individuals in the team can share best practice, share success stories whilst learning about different products and areas around the business.   For our new starters, we have a ‘buddy scheme’ whereby we allocate a team mate to have regular catch ups with the new member! We’ve found this helps the new joiner gain a quicker and more detailed insight into the business. We’ve also widened this community and have a monthly “new starter” call where joiners can meet other colleagues who are new too. It’s a platform to share insight, network and support one another. It’s a great initiative which we have had great feedback on”.  Search Jobs   

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Having been with Vodafone for almost two and a half years, Andi Soric shares what a career within Regional Business is like as well as the brilliant opportunities and training Vodafone sales provides.

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Service Management: The good, the great and the essentials.

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B2B

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7/14/2020

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“Service Management can mean different things depending on where you work. Our Business function simply means managing the in-life service experience for our customers to ensure we meet our contractual obligations. In short, our focus is, and always will be, to continually improve the service we provide.   Our role is key to giving our customer a first-class service. We represent their voice and we champion their needs across Vodafone. Our customers rely on us and our services to deliver not only for them, but for their customers too.   We refer to our ‘community’ as Service Relationship Management as the emphasis for us is on building long lasting relationships. If our customers trust us, they will stay with us and continue to invest. It’s an essential part of growth of the business.  We work across public and private sectors and it’s fair to say that no two days are the same. A role within Service Management definitely keeps you on your toes! We provide solutions to many of the UK's critical national infrastructure services; NHS 111, Blue Light services and Central Government – just to name a few. Our range of customers makes the job hugely exciting.   With technology constantly evolving, we’re evolving with it. We’re so much more than simply a mobile phone provider, we offer an incredible range of products and services such as 5G, the Internet of Things (IoT), Cloud, and contact centres. Now more than ever, it’s an exciting and inspiring time to work for Vodafone.   For me, service management is the perfect fit. Building relationships is one of my key strengths and is something I enjoy. I am driven to provide customers and colleagues the best experience of Vodafone and for customers to view us as their technology partner of choice. I feel very lucky to be part of a team of other likeminded individuals. We all have the same passion for relationships and working hard.   Who we are and how we work is centred on the spirit of Vodafone – our core values and purpose. We want to be a partner of choice, to help connect for a better future. To get there we need to be passionate about improving the lives of not only our customers and colleagues, but the communities we live in.   We recruit individuals from all walks of life. It’s not essential you have a telecoms or IT background. Passion for delivering service excellence, being able to form great relationships and being a real team player is ultimately what we’re looking for. If I’m describing attributes that you have, I’d strongly recommend you’d consider a career within Service Management and even more so, a career at Vodafone.”  Want to find out more? Click below! Learn More  

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Recently, we caught up with Rebecca Graham, Service Lead within the Service Management team at Vodafone UK. We learned out all about the world of Service Management, how crucial it is to Vodafone’s customers, and how dynamic it is as a career choice.

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