It's hard to explain but there's a sense of belonging at Vodafone...
Mental Health
problems affect 1 in 4 people annually and is something no one should feel ashamed
of. We prefer to look at this statistic as 4 in 4 people, as every one of us
will be affected by worry or a recurring issue at some time in our lifetime.
Sophie is a
Senior Manager within the Customer Experience team and tells her personal story
of dealing with anxiety whilst working here at Vodafone.
“Throughout
my career, I’ve worked within many different roles and business areas at
Vodafone. I first joined IT as a Business Analyst and now I’m a Senior Manager within
Customer Experience. In every role, I’ve been lucky enough to have had the
opportunity to challenge myself, grab new opportunities and develop my
skills.
At some point
during our lives, we all go through major life events and I’ve been through my fair
share of these at Vodafone. Throughout all of this, I have received incredible support
from the business.
When I found
out I was going to be a mother, I had anxiety about taking time off work and
how it would affect my career. There’s a perception that taking a substantial
amount of time off impacts how people view new mums, but it was returning to
work and finding that work-life balance with a new baby that was my biggest
concern.
From the
moment I told my manager I was expecting, I was reassured. Vodafone offers a
brilliant ‘Return to Work’ program, designed to ease parents back into the
workplace after parenthood. I felt supported and welcomed when I came back to
work and any doubts about the impact it may have on my career were completely
forgotten.
It’s hard to
explain but there’s a sense of belonging at Vodafone. With everything I’ve been
through, I’ve always been met with empathy, compassion, and support. It’s not
just the policies in place or amount of holiday you receive as an employee that
makes Vodafone a great place to work – it’s the culture. It’s truly embedded
into every department, every manager and every team member.
As well as
compassion, Vodafone introduced me to their ‘Employee Assistance Programme’
which put me in touch with a therapist in my hometown. These sessions taught me
how to manage my anxiety and allowed me to talk to people in confidence.
Fast forward to today, I have a truly
brilliant team helping me to challenge the ‘status quo’ and I feel confident in
maintaining my anxiety, in work or outside of work. I'm proud to say I have a
career in an area that I am truly passionate about and a positive work-life
balance. Vodafone enables me to Be Unlimited”.
Vodafone is passionate about supporting their employees and helping them
thriVe. If you’d like the opportunity to be a part of that, take a look at our
live Customer Service vacancies below.
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