Customer Service at Vodafone: Brilliant teams. Bursting with personality.

Which character are you?

Are you a Stand-up Pete or a Captain Claire? Would love to work with a Positive Paula or a Proper Nice Tom? Then join our contact centre team - we're recruiting in Wythenshawe, Newark and Stoke. It’s a buzzing environment that feels like home for everyone working here, one big team that helps and supports each other as well as our customers.  One of the many reasons that we were voted one of the UK's best 25 big companies to work for by the Sunday Times.



To join us as a Customer Service Advisor in ethier Newark, Stoke or Wythenshawe you’ll need the empathy, ability and personality to provide a great experience for all our customers. You’ll handle all sorts of queries relating to our mobile products and look to resolve situations at first contact with a happy customer.

Join us as a Sales Advisor in Stoke for the opportunity to earn uncapped commission, with typical on target earnings of £26,500. As you’ll handle all sorts of queries from customers, you’ll have an excellent telephone manner and great communication skills. This role is all about personality and behaviours - resilience, determination, empathy and the rapport to quickly develop a relationship with any customer are key traits in order to provide excellent service.

To be a Technical Customer Service Advisor in Newark you’ll be passionate about tech and love helping people. Investigating technical issues, you’ll liaise with our engineers and build strong relationships with customers and colleagues.    

As well as a highly competitive salary we offer a benefits package that includes:

    • 33 days’ holiday (including 8 bank holidays) and the option to buy or sell an additional 5 days
    • Up to 80% discounted SIM only and Broadband packages for yourself, your family and friends
    • Discounts at 100s of high street stores
    • World leading maternity package
    • Free health assessments to support your well-being
    • Plus, many more


APPLY NOW - WYTHENSHAWE CUSTOMER SERVICE ADVISOR:

APPLY NOW – STOKE SALES ADVISOR:

APPLY NOW – NEWARK CUSTOMER SERVICE ADVISOR:

APPLY NOW – NEWARK TECHNICAL CUSTOMER SERVICE ADVISOR: