Sales Jobs

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"Hi, I’m Andi Soric and I head up the London Acquisition Team within Vodafone Regional Business!  Vodafone Business is one of the most recognised B2B technology organisations in the UK, and I’m lucky enough to work in one of its fastest-growing markets, London. My role includes consulting and managing the growth of some of the world’s most known brands and organisations. The demand, especially within the technology, professional services, and the commerce space, in London means there’s so much a variety of opportunities. Alongside that, as London’s regional business team grows, there is a great opportunity to grow with it, and since I’ve been here we have had the pleasure of promoting almost 50% of the workforce into more senior, targeted specific sales roles. Despite everything going on at the moment, we haven’t stopped our training and development but moved our office based academy training sessions to online coaching and deal clinics! This is where we review deals, construct role-play conversations, and prepare detailed pre-meeting plans to ensure our teams are as prepped as possible. We deliver this learning environment with a key focus on creating a feedback hungry environment, which means individuals proactively gain an awareness of what they’re doing brilliantly, but also what they can improve. Apart from the odd weekly quiz (despite being slightly quizzed), we hold weekly sessions where individuals in the team can share best practice, share success stories whilst learning about different products and areas around the business.   For our new starters, we have a ‘buddy scheme’ whereby we allocate a team mate to have regular catch ups with the new member! We’ve found this helps the new joiner gain a quicker and more detailed insight into the business. We’ve also widened this community and have a monthly “new starter” call where joiners can meet other colleagues who are new too. It’s a platform to share insight, network and support one another. It’s a great initiative which we have had great feedback on”.  Search Jobs   

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“Service Management can mean different things depending on where you work. Our Business function simply means managing the in-life service experience for our customers to ensure we meet our contractual obligations. In short, our focus is, and always will be, to continually improve the service we provide.   Our role is key to giving our customer a first-class service. We represent their voice and we champion their needs across Vodafone. Our customers rely on us and our services to deliver not only for them, but for their customers too.   We refer to our ‘community’ as Service Relationship Management as the emphasis for us is on building long lasting relationships. If our customers trust us, they will stay with us and continue to invest. It’s an essential part of growth of the business.  We work across public and private sectors and it’s fair to say that no two days are the same. A role within Service Management definitely keeps you on your toes! We provide solutions to many of the UK's critical national infrastructure services; NHS 111, Blue Light services and Central Government – just to name a few. Our range of customers makes the job hugely exciting.   With technology constantly evolving, we’re evolving with it. We’re so much more than simply a mobile phone provider, we offer an incredible range of products and services such as 5G, the Internet of Things (IoT), Cloud, and contact centres. Now more than ever, it’s an exciting and inspiring time to work for Vodafone.   For me, service management is the perfect fit. Building relationships is one of my key strengths and is something I enjoy. I am driven to provide customers and colleagues the best experience of Vodafone and for customers to view us as their technology partner of choice. I feel very lucky to be part of a team of other likeminded individuals. We all have the same passion for relationships and working hard.   Who we are and how we work is centred on the spirit of Vodafone – our core values and purpose. We want to be a partner of choice, to help connect for a better future. To get there we need to be passionate about improving the lives of not only our customers and colleagues, but the communities we live in.   We recruit individuals from all walks of life. It’s not essential you have a telecoms or IT background. Passion for delivering service excellence, being able to form great relationships and being a real team player is ultimately what we’re looking for. If I’m describing attributes that you have, I’d strongly recommend you’d consider a career within Service Management and even more so, a career at Vodafone.”  Want to find out more? Click below! Learn More