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Fire up your brain. Switch on your personality. Customer service roles at Vodafone are all about using your own initiative. Our customers come from all walks of life. And they could have all sorts of questions - upgrades, tariffs, technical queries, anything. So when they call up, you'll need to adapt in the blink of an eye. And, you'll need to think for yourself to answer - not just read from scripts.
To help you, we'll give you a brilliant training and development plan. First, there's a thorough induction to get you up to speed on our company, products and services. Plus, there's a heap more training as you develop within role. You can even earn other qualifications while you're here.
Experience isn't necessary (though it's always nice). Just as important is a positive personality, a bit of get-up-and-go and a real desire to learn. Show us that and there's no end to what you can achieve.
